Motivated Manager known for successfully overseeing events and alleviating issues associated with complex service delivery. Promoting efficiency and gust experience. Known for resourcefulness and solutions-oriented problem-solving.
Overview
17
17
years of professional experience
Work History
Front of the House Manager
Sullivan's Steakhouse
Tucson, AZ
12.2020 - Current
Organized and maintained restaurants inventory records, including supplies and equipment.
Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
Developed systems for efficient management of daily operations in the house.
Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
Ensured compliance with local health and safety regulations at the residence.
Cross-trained in the store role to maximize operational knowledge.
Revenue Manager and Culinary Manager
Macaroni Grill
Tucson, AZ
06.2010 - 05.2020
Developed processes and procedures for improving operational efficiency in order to increase profits.
Ensured proper food safety and sanitation standards were met throughout the kitchen.
Oversaw daily operations of the kitchen including scheduling, budgeting and inventory control.
Managed a team of chefs, cooks and other kitchen staff; monitored performance and provided feedback for improvement.
Created cost-effective strategies to reduce waste while maintaining quality standards.
Dining Room Manager
Anthony's Homeport
Seattle, Washington
04.2008 - 03.2010
Ensured that all dining areas were well maintained and organized.
Supervised the staff to ensure proper service standards were met.
Trained new employees on customer service, safety protocols, and restaurant policies.
Resolved customer complaints in a professional manner.
Developed effective schedules for servers and other kitchen staff members.
Dining Room Manager
Anthony's Homeport Edmonds and Beach cafe
Edmonds, Washington
03.2007 - 04.2008
Ensured that all dining areas were well maintained and organized.
Supervised the staff to ensure proper service standards were met.
Trained new employees on customer service, safety protocols, and restaurant policies.
Resolved customer complaints in a professional manner.
Monitored food quality and presentation to ensure adherence to company standards.
Developed effective schedules for servers
Maintained accurate records of inventory levels and purchases.
Oversaw daily operations of the dining room including seating arrangements, menu changes, and special requests from customers.