Cammie Soriano

• Handled difficult case situations with tact and professionalism to maintain positive working relationships.
• Discussed client advocacy and referral services, supporting families with education and resources.
• Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
• Reviewed social service and case management plans to guide implementation.
• Conducted long and short-term program planning to improve methods and procedures.
• Developed written guidelines and procedures to successfully deliver case management services.
• Participated in regular team meetings and in-house training sessions to boost group effectiveness.
• Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
• Developed trusting relationships with social services, health care providers and governmental agencies.
• Advocated for clients by obtaining information regarding treatment options and clinical status.
• Maintained up-to-date case records with case activity status.
• Assisted individuals with eligibility for available benefits.
• Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
• Reviewed treatment plans against individual goals and healthcare standards.

* Provided assistance to the President and Chief of Staff by performing a broad range of projects, assignments to include Budget record keeping, supervising staff.

* Coordinated the President's schedule and maintained his calendar. * * Schedule of meetings, prepared needed materials.

* Developed and maintained a positive image of the Office of the President with faculty, staff, dignitaries, general public. Board of Trustees and Board of Regents.

* Assisted Chief of Staff with numerous office functions.

* Assistance with all office flow for maintenance, facility management and campus police.

* Monitored all Academic Planning calendar.

* Maintained a comprehensive filing system to ensure easy accessibility to documents. Ensuring proper control and security of all files.

* Tracked and submitted employee time sheets to accounting department for payroll processing, as well as, all invoices and bills from the President's Office to accounts payable for special events, travel, contract services, supplies, catering services, Chamber membership dues.

* Budgetary Manager

• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

*Performs data entry and admission and admission assistance for incoming degree applications for OU Extended Campus.

* Loads course drop requests, builds course scheules, and processes application for undergraduate and graduate students. Processing of application fees.

* Processes grades, grade changes and incomplete contracts.

* Served as Liaison to several departments and colleges across campus (PACS, Human Relations, Graduate College, etc.).

* Provides organizational, administrative, and technical support of a varying nature to the OU- Extended CampusRegistrar-Director of Registration, Admissions, and Records.

* Drafting, typing and proofreading memoranda, letters, reports and records.

* Maintaining filing systems, data bases and confidential records.

* Making copies and assembling materials. Scanned documents.

* Performing other related duties as assigned.

*Reading, researching and routing correspondences, drafting letters and documents; collecting and analyzing information.

* Maintained office functions; supply inventory, routed calls and visitors; prepared mail correspondence.

* Assisted Registrar with grade input/changes; transcript processing, and communication with students, colleges, and universities.

* Processed student financial aid deferments; enrolled students into selected courses; assisted with grade entry and diploma distribution.

* Assisted and coordinated with MACU graduation ceremony. Career Fairs, Job Fairs, small and large events for WNMU.

*Assisted student's course schedules. Processed add/drop courses.

*Processed all transcripts from student requests.

*Overseen the receipt of electornic transcripts from outside colleges/universities.