Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cammille Khansari

Columbia,TN

Summary

Collaborative leader with dedication to partnering with peers and team members to promote engaged, empowering work culture. Specializing in P&L management, business development, operations management, and organizational leadership. With clear and defined documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Store Manager

Walgreens
09.2021 - Current
  • Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
  • Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
  • Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
  • Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
  • Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
  • Ensures execution of District Manager operational feedback.
  • Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
  • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
  • Analyzes financial and performance data; develops action plans to increase sales and control costs.
  • Reviews KPIs daily and prepare to discuss with district management.
  • Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
  • Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
  • Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.
  • Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
  • Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
  • Makes hiring, promotion and termination decisions.
  • Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
  • Develops employee performance plans and follows up according to deadlines.
  • Monitors and approves team member compensation.
  • Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
  • Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
  • Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.

Regional Implementation Lead

Walgreens
10.2018 - 09.2021
  • Communicated project updates to stakeholders at all levels.
  • Partnered with project team members to identify and quickly address problems.
  • Monitored and tracked project progress to support timely completion.
  • Led cross-functional teams to successfully complete IT projects.
  • Supported company funded projects/initiatives while contributing towards expectations for operational effectiveness and the attainment of sales goals.
  • Established and enforced project timelines and deadlines.
  • Wrote, updated and maintained project documentation.
  • Updated customers and senior leaders on progress and roadblocks.
  • Created and implemented contingency plans to address potential risks.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to project.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Assistant Store Manager

Walgreens
09.2016 - 10.2018
  • Supervised the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborated with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supported Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervised the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervised front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
  • Ensured execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensured that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensured team members have a working knowledge of all computer and technology systems and software.
  • Provided for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complied with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completed special assignments and other tasks as assigned.
  • Independently analyzed financial and performance data; created action plans to support achievement of business deliverables.
  • Used operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborated with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supported Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
  • Primarily responsible for leading and training team members; provided training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and made recommendations regarding team member performance management, including discipline and termination when appropriate.
  • Managed team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquired and retained talent, built pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipated short and long-term staffing needs, developed talent plan, managed candidate pool, participated in the interview process and made hiring decisions.
  • Ensured proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Established a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Shift Lead

Walgreens
08.2012 - 09.2016
  • Opened and closed the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
  • Completed product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Modeled and delivered a distinctive and delightful customer experience.
  • Responsible for holding store keys to open and close without management as necessary.
  • Assisted with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
  • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assisted manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
  • Assisted manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
  • Maintained accurate inventory counts; maintained the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
  • Assisted with ensuring the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensured any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
  • Assisted with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Assisted with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
  • Assisted with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Maintained a working knowledge of store systems and store equipment.
  • Assisted at Pharmacy out window as requested.
  • Ensured compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Responsible for bag checks of team members before leaving the store.
  • Complied with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.

Education

High School Diploma -

Central High School
Florence, AL
05.2009

Skills

  • Leadership Development
  • Outstanding Communication Skills
  • Team Leadership
  • Culture Development
  • P&L Administration
  • Records Organization and Management
  • Goals and Performance
  • Inventory Oversight
  • Performance Monitoring and Evaluation
  • Recruiting and Hiring
  • Budgeting and Cost Control
  • Leadership

Certification

Pharmacy Technician License

PTCB Certification

Timeline

Store Manager

Walgreens
09.2021 - Current

Regional Implementation Lead

Walgreens
10.2018 - 09.2021

Assistant Store Manager

Walgreens
09.2016 - 10.2018

Shift Lead

Walgreens
08.2012 - 09.2016

High School Diploma -

Central High School

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Cammille Khansari