Cammy Errington
Center Rutland,VT
Summary
Accomplished Operations Specialist, Barista, Teller and Pharmacy Technician with a proven track record in hospitality, versatility and professionalism, demonstrated throughout. Excelled in providing exceptional customer service and maintaining high standards of cleanliness, alongside adept cash handling and organizational skills. Cultivated strong customer relationships and showcased analytical thinking through efficient workflow management and inventory control.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Specialist
The Hub CoWorks
09.2024 - Current
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
Barista
Last Cup Cafe
11.2022 - 09.2024
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Welcomed customers and answered questions regarding menu items and preparation methods
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation
- Maintained an efficient workflow by restocking supplies as needed throughout the day
- Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines
- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art
- Trained new baristas on company processes and product preparation
- Built strong relationships with regulars and new customers by providing friendly, personalized service
Pharmacy Technician
Rutland Pharmacy
12.2021 - 10.2022
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner
- Maintained patient confidentiality when handling records and sensitive data
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries
- Collaborated with other departments within the hospital setting in order to provide optimal patient care
- Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication information
Barista
Speakeasy Cafe
07.2020 - 11.2021
- Welcomed customers and answered questions regarding menu items and preparation methods
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages
- Operated cash registers and handled cash and card transactions
- Ordering, receiving and distributing stock supplies
- Cleaning and sanitizing work areas, utensils and equipment
- Memorized or referenced readily accessible information to relay to customers
Teller
Heritage Family Credit Union
10.2016 - 06.2020
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
- Executed customer transactions, including deposits, withdrawals, money orders and checks
- Checked amount details and fraud markers for transaction papers such as checks and money orders
- Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets
- Promoted products or services to each customer to consistently achieve sales targets
- Assisted estimated 500 customers each workday and remained poised and professional even in high-stress situations and when dealing with irate individuals
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Maintained friendly and professional customer interactions
Education
DIPLOMA -
Rutland High School
Rutland, VT06.2015
Skills
- Professionalism
- Customer Service
- Dependability
- Cash Handling
- Analytical Thinking
- Organizational Skills
Certification
- Vermont Driver's License
- Certified Exam Proctor
Timeline
Operations Specialist
The Hub CoWorks
09.2024 - Current
Barista
Last Cup Cafe
11.2022 - 09.2024
Pharmacy Technician
Rutland Pharmacy
12.2021 - 10.2022
Barista
Speakeasy Cafe
07.2020 - 11.2021
Teller
Heritage Family Credit Union
10.2016 - 06.2020
DIPLOMA -
Rutland High School
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