Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations/Sales Manager
Le Petit Cafe/Mermaid Catering and Consulting
Ventura , CA
06.2002 - Current
Prepared detailed reports outlining total costs associated with each purchase transaction along with projected profit margins.
Negotiated pricing and contracts for bulk purchases of wines from various vendors.
Developed and implemented a comprehensive wine purchasing plan to ensure the availability of high-quality wines.
Provided training sessions for staff members on how best to present different types of wines as well as proper storage techniques for long-term preservation purposes.
Collaborated closely with chefs and restaurant managers on menu design by suggesting appropriate food pairings with specific types of wine selections.
Created and managed relationships with wineries, distributors, and other suppliers to ensure consistent product quality.
Attended trade shows and tastings to sample new products and build relationships with vendors.
Managed incoming shipments by verifying accuracy against invoices before processing payment information.
Conducted market research to stay abreast of industry trends in order to make informed buying decisions.
Maintained accurate records of all wine purchases and inventory levels.
Assessed trends and inventory usage to provide maximum product coverage for different time frames.
Negotiated with selected suppliers to obtain lowest unit cost.
Researched sources of supply and services to maintain flexibility, high quality and competitive pricing.
Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
Managed social media accounts and campaigns.
Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
Sales Advisor
Platinum Performance
Buellton, CA
01.2023 - 08.2023
Analyzed competitor data to develop competitive pricing strategies.
Resolved customer complaints in a timely manner.
Developed relationships with new and existing clients through contact management systems.
Ensured compliance with relevant regulations governing animal welfare standards in a given area.
Actively participated in research activities related to equine nutrition, health, behavior, training.
Utilized technology tools such as spreadsheets, databases, websites to track information about individual animals.
Maintained records of horse health care and treatments administered.
Sales and Marketing/Office Coordinator
Coastal Dermatology And Plastic Surgery
San Luis Obispo, CA
11.2020 - 12.2022
Assisted with budget preparation by tracking expenses related to office operations.
Monitored office budget expenditures on a monthly basis.
Handled confidential information in a discreet manner.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
Evaluated vendor proposals based on price competitiveness, quality standards, service level agreements and reliability.
Resolved any discrepancies between purchase orders and actual receipts of goods or services.
Developed relationships with vendors to secure better prices and payment terms.
Assisted in developing sourcing plans by researching new products and suppliers that meet organizational requirements.
California Regional Sales Manager
Brick Barn Wine Estate
Buellton, CA
01.2020 - 10.2020
Ensured compliance with company policies and procedures related to regional sales operations.
Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
Collaborated with product development team to create new products tailored to local markets.
Maintained accurate records of all sales activities including leads generated and closed deals.
Created promotional campaigns to increase sales in the region.
Analyzed regional sales performance data to develop actionable insights.
Conducted regular market research to identify customer needs and preferences.
Monitored competitor activities and analyzed pricing trends in the region.
Negotiated contracts with distributors, vendors, retailers. in the region.
Developed strategies and plans for regional sales growth.
Participated actively in industry conferences and seminars for knowledge sharing purpose.
Partnered closely with marketing team to ensure successful execution of promotional campaigns in the region.
Outside Sales Manager
Wine Warehouse
Paso Robles, CA
09.2017 - 01.2020
Developed and implemented effective sales strategies to increase revenue.
Maintained an up-to-date database of all customer information including contact details, purchase history.
Organized trade shows and conventions to promote company's brand name and products and services.
Established long-term relationships with key decision makers at target companies through cold calling or networking events.
Provided expert product knowledge to clients while presenting products and services.
Prepared monthly reports detailing progress against goals set out by senior management.
Monitored competitor activities in order to stay ahead of the competition.
Developed promotional materials such as brochures, flyers, advertisements, and other collateral for use in marketing campaigns.
Assisted in developing business plans that identified opportunities for growth within existing accounts.
Negotiated pricing terms with customers to maximize profits while maintaining customer loyalty.
Resolved any customer complaints quickly and efficiently in order to maintain a positive relationship with clients.
Implemented innovative techniques for lead generation such as email campaigns or social media outreach.
Coordinated with internal departments such as marketing, finance, operations on various initiatives related to sales operations.
Kept personal relationships with clients through frequent visits.
Leveraged contacts and networking to increase client portfolio and conversions.
Enhanced sales volume through skilled support to both new and inactive customers.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Education
Bachelor of Arts - Pre Law
Columbia College
Columbia, MO
06-2011
Skills
Lead Generation
Revenue Forecasting
Strategic account development
Sales Tracking
Business Planning
Profitability Optimization
Account Management
Key account development
New Business Development
Territory sales management
Client Retention Strategies
CRM software proficiency
Training and mentoring
Brand Management
Strategic Planning
Languages
Spanish
Elementary
Certification
Gallo Sales Training Academy Completion
Affiliations
Horsemanship
Ranch/Cattle Experience
Agricultural Exposure
Extensive Professional Wine Knowledge
References
References available upon request.
Timeline
Sales Advisor
Platinum Performance
01.2023 - 08.2023
Sales and Marketing/Office Coordinator
Coastal Dermatology And Plastic Surgery
11.2020 - 12.2022
California Regional Sales Manager
Brick Barn Wine Estate
01.2020 - 10.2020
Outside Sales Manager
Wine Warehouse
09.2017 - 01.2020
Operations/Sales Manager
Le Petit Cafe/Mermaid Catering and Consulting
06.2002 - Current
Bachelor of Arts - Pre Law
Columbia College
Gallo Sales Training Academy Completion
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