Cammy Johnson

Straub Collaborative provides scaled eCommerce photography, video, 3D & post production services for global retailers. I serve in the role of Director of Information Technology leading our technology initiatives centered around automation, AI integration, business transformation, and data analysis. Develop and implement comprehensive IT strategies aligned with business objectives, emphasizing automation, AI, and transformation initiatives. Implement robust data governance practices ensuring data integrity and security. Oversee complex data analysis to derive actionable insights and support data-driven decision-making. Collaborate with executive leadership to identify technology needs, evaluate emerging technologies, and develop strategies to leverage IT for competitive advantage. Implement and maintain robust cybersecurity measures, reducing the risk of data breaches and ensuring compliance with industry regulations and standards.

Successfully manage IT budget of up to $8 Million annually, optimizing expenditures and achieving cost savings through strategic vendor negotiations and resource allocation. Drive initiatives focused on automation processes and AI solutions to optimize workflows and enhance operational efficiency. Including the implementation of machine learning algorithms for predictive analytics, improving decision-making and operational efficiency.

In this role I led the Technical IT Team, vendors, and contract resources of a highly integrated and automated digital environment in an International Education Organization. Oversaw IT operations, implementing solutions to improve efficiency and reduce costs. Led cross-functional teams, collaborating on projects to meet organizational goals. Ensured compliance with data security protocols, mitigating risks and safeguarding sensitive information. Developed and implemented IT strategies, aligning technology investments with the company's strategic objectives. Directed Implementation of NetSuite Projects (Subsidiary) Entity Migration from Exact Online, Suite Billing, Suite Tax, ARM, Stripe Integration. HubSpot Integration and Fixed Assets management.

• SAAS based infrastructure and applications.
• Implementation of technologies and processes including but not limited to mobile & web applications, integrations, Learning Management Systems (LMS) , CRM, custom software development and ERP/Financial systems.
• Management and maintenance of all IPEC systems including NetSuite, Infusion soft, Hub spot, AWS, Azure, Word press, Mighty Networks
• Implement and management Practices
• Project Management (AGILE)
• Management of Change control and Technical Documentation
• Full Stack (SQL) development for web and mobile technologies (Azure and AWS)
• GDPR, SO and SOC
• G Suite administration
• API, webhook and IPaaS management
• ERP: NetSuite
• Software: Google Suite, Google Cloud, MS 0365, OneDrive, MS Teams, MS SharePoint, MS Active Directory, JIRA, JIRA Service Desk, TSheets, GSuite, Help Scout, IBM Blue works, Paychex, Salesforce, QuickBooks Enterprise, Bit Bucket, Git, React, Load View, Selenium, Flood.io, ECS, Delta, New Relic, ServiceNow, Octopus Deploy, AWS CloudWatch, Nagios, AZURE AD, AZURE Cloud, AWS Cloud, Rackspace Cloud, VOIP Digium, Cirrus, Floodgate, Kubernetes, Vagrant, MS Test, Docker Languages: Visual Basic C, Java, PERL, SQL, PHP, JSON, XML, . net core, ANSI X12, EDIFACT, jQuery, PowerShell, PostgreSQL, Grafana Technologies: ITIL, ACD, TCIP/IP, HTTP/S, DNS, LAN/WAN, VPN, Wi-Fi, FTP, TeamCity, Virtualization MS Hyper V & VMWare, Iaas/Paas, VOIP, AWS cloud, AZURE Cloud, Rackspace, Unified Messaging, Video and Audio

• DataTrans is an EDI and eCommerce provider.
• Management, leadership for accelerated adoption of Cloud technologies for Consumer business (AWS, Azure, Google Cloud). Drive PaaS, Pivotal Cloud Foundry, Cloud, Data Integration adoption/migrations/rollouts. Promote adoption of highly scalable, well-conditioned Cloud architecture standards. Provide architectural consulting services to Development teams to aid their consumption of services and ensure adherence to CI/CD pipeline patterns/standards. Develop a framework for Community of Practice and assist in launching a training pattern that includes tool kits, processes, skills/practices, and well as support for early adopter teams. Management of Agile development teams to influence application modernization and migration to cloud platforms. Lead architects, platform engineering, application managers, project managers, and infrastructure teams to drive emerging technology standards to industry best practices.
• Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
• Developed performance metrics to evaluate IT department success and identify areas for potential improvement.
• Spearheaded the development and implementation of innovative software solutions, resulting in increased operational efficiency.
• Conducted regular audits of hardware inventory to ensure proper asset management across the organization''s technology infrastructure.
• Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.

Managed all phases of Wright & McGill Company Information Technologies in accordance with Global Organizational policies and goals. Oversaw the infrastructure of technical operations, managing a team of IT employees, tracking technology to achieve business goals, eliminating security risks, increasing user satisfaction, and maintaining operations and systems. Managing the design and implementation of IT infrastructure and oversee the organization's help desk Direct Global Information System Department domestically and internationally. FTE resources, contractors, onshore and offshore. Management of Information Systems Capital and Expense budgets multi-million. ERP Management, Oracle EBS vR12. Cloud Management AWS and Azure environments Corporate Reporting Management. EDI Management, Gentran, SPS Commerce, 40 Trading Partners Internationally ITSM, Helpdesk Management 24x7 Follow the Sun. Maximize use, ROI of ERP applications to improve business operations, processes, productivity and reduce overall expenses. Management of VOIP and unied messaging, video, and audio systems. Mobile platform management Research, procure, implement, maintain, and support modern technologies and software to support corporate initiatives and growth. Ensure proper functioning of all enterprise information processing, data integrity, performance latency and data backups. Management of Global Network Security, firewall, VPN, monitoring, conducting annual security reviews. Direct vendor qualification and negotiations for all Enterprise system maintenance, documentation, and vendor supplied packaged programs, utilities, and other technical programs. DRP Disaster Recovery Planning. Data/Enterprise systems to include departmental emergency and contingency plans. Provided SR guidance and mentoring regarding hardware/software related problems Incident Management. Development and implementation of policies and procedures. RCA (Root Cause Analysis) , Resolution and Prevention Planning. Call Center Management Project Management - Waterfall, AGILE and SCRUM methodologies. Act as CIO Management of Corporate Change Control Operating Systems/Environments: Windows, MAC OS, Novell NetWare, Linux, UNIX and Mobile

• Hardware: HP, IBM, Dell, Sun Fire, CISCO, Oracle ODA, Oracle OVM, Oracle ZFS
• Software: Oracle EBS R12, excel4apps, Workday Human Capital and Payroll, Salesforce.com Cloud, OBIEE, MS 0365, MS Exchange/Outlook, MS OneDrive, MS Teams, MS SharePoint, MS Active Directory, ADP, Etime, Clippership, Proship, Loftware, Gentran, TrendMicro, Border Manager, CAD, CommVault, CISCO VPN, Ruckus Wireless, Google Cloud, Azure Cloud
• Languages: Visual Basic C, Java, PERL, SQL Technologies: SDWAN, AS2, ACD, TCIP/IP, DNS, LAN/WAN, VPN, Wi-Fi, FTP, AWS cloud, Azure Cloud, Virtualizations MS Hyper V & VMWare, Iaas/Paas, VOIP, Unied Messaging, Video, Audio, MDM and SSO
• Evaluated emerging technologies for their potential impact on organizational goals, recommending viable solutions as needed.
• Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
• Fostered a culture of continuous improvement within the IT department through ongoing professional development opportunities for staff members.
• Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.
• Optimized existing systems through regular evaluations, making necessary adjustments to improve functionality and user experience.
• Championed employee training programs on new technologies, empowering staff members to adapt quickly to changes in the industry landscape.
• Streamlined helpdesk operations by implementing standardized ticketing systems for more effective issue resolution.
• Implemented and maintained technology and software budget.
• Wrote strategic business plans outlining need for departmental information technology resources.

HPAS and CSC

• Senior level position provided leadership, vision strategy and direction for technology, policy, software development, procurement, and the overall management of KP technology needs. Lead strategic planning, development and implementation of complex technological infrastructure including hardware, software, major systems, security, and networking. Charged with development and deployment of robust systems to meet the operational demands of high technology. Strategically worked with partners, affiliate's and third- party vendors to manage, coordinate and secure technology across multiple platforms, technologies, and sites. Negotiated and managed agreements. Provided expertise in networking, hardware, software, security, desktop support, web services, servers, A/V and media. Portfolio of 70 applications, management of enterprise systems and SLAs (Service Level Agreement) oversight In concert with SVP, resolves issues of competing organization priorities. Oversaw analytics program to ensure proper reports and predictive analytics were in place to manage operations. Directed and facilitated requests for innovation-related development including management of external vendor partnerships to bring new innovations. KP private cloud environment management, AWS cloud management and migration from KP private to AWS Developed support model and established process to assess future required investments and resource integration and managed Information Technology Budget. Created the structure to manage the integrity of the systems and processes by reviewing existing policies/procedures and drafting new policies/procedures to ensure compliance with HIPAA, FERPA, PCI and other regulatory requirements. Ensured security of systems and IT operations adherence to applicable laws and regulations governed by accreditation standard bodies. Cultivated and managed strategic relationships with both internal and external constituents. Maintained strong vendor relationships and managed contracting and service agreements. Developed IT organization structure and support services to meet organizational needs and demands to include IT daily operations, and development activities in support of ongoing operations. Developed executive dashboards and communications to ensure transparency of program information, all date achievements and programs delivered on time.

Held role Business Systems Manager and PMO Manager, responsible for the overall design, development, implementation and management/direction of Success Partners IT solutions and Project Management Organization. Key Accomplishments & Sample Duties : Successful completion of Cloud ERP NetSuite implementation and integration. Replacement of on premise Mas200 ERP. Implemented NetSuite Cloud SaaS, RF-Smart, PaceJet, Cyber source, Auth.net, Piracle Pay, CCH, XMPie and Magento enterprise. AWS Cloud Management, Private cloud management and Azure Cloud. Successfully administered the integration of CRM, Reporting, Supply Chain, Shipping, Sales Tax and E-Commerce. PMO Management. Managed a project Portfolio of 28 plus IT Projects consecutively. Utilization of ITIL framework, Project management methodologies of Waterfall, CPM, AGILE, SCRUM and Hybrid. IT/Business Systems Budget.

Leader of the Technical Support Help Desk and Support department. Provided and managed incident management and Project Management to ensure customer's problems were resolved in both a timely and efficient manner. Primary responsibility was support for over 3K installed base client server and hosted customer's. Secondly Helpdesk provided in-house technical support and services to all CSS Sta. Quality control was a core focus. Management of weekly, new product releases. Recruitment, hiring, training, mentoring, managing and termination of Help Desk personnel. Management of Customer SLAs. Escalation point in provision of technical solutions and services to customer's such as Apple, Café Mac, Whole Foods and PGA Tours

• • Customer Project Management
• • Call Center Management
• • CRM Management
• • Asset Management
• • Enterprise anti-virus, data backup, and security

• IT Client Support division in Fort Worth, TX responsible for providing IT Support and solutions to one of the largest Wireless companies Reverse Logistics Center. The center processed millions of devices each year to determine fraud, abuse, failures prior to sending to repair vendors. I managed a team of Business Analysts focused on the information technology requirements of New Breed's clients. The Team supported Consumer and Retail Store Return, Repairs, Warehousing, Direct fulfillment, and bulk store shipments. Costume developed solutions were utilized in .net/Java/Oracle. Sample Duties :
• Systems Implementation Management
• Project Management, implementations, upgrades, and support.
• System implementation and ongoing client relationship management as well as business development.
• Managed client support budget and deliverables.
• Encouraged revenue growth by inspiring clients to purchase accessories and additional services.
• Reviewed operational reporting and provide insights, recommendations as appropriate.

Managed all phases of Wright & McGill Company Information Technologies in accordance with Global Organizational policies and goals. Employees, tracking technology to achieve business goals, eliminating security risks, increasing user satisfaction, and maintaining operations and systems. Managing the design and implementation of IT infrastructure and oversaw the organization's help desk Direct Global Information System Department domestically and internationally. FTE resources, contractors, onshore and offshore. Management of Information Systems Capital and Expense budgets multi-million. ERP Management, Oracle EBS vR12. Cloud Management AWS and Azure environments Corporate Reporting Management. EDI Management, Gentran, SPS Commerce, 40 Trading Partners Internationally ITSM, Helpdesk Management 24x7 Follow the Sun. Maximize use, ROI of ERP applications to improve business operations, processes, productivity and reduce overall expenses. Management of VOIP and unied messaging, video, and audio systems. Mobile platform management Research, procure, implement, maintain, and support modern technologies and software to support corporate initiatives and growth. Ensure proper functioning of all enterprise information processing, data integrity, performance latency and data backups. Management of Global Network Security, firewall, VPN, monitoring, conducting annual security reviews. Direct vendor qualification and negotiations for all Enterprise system maintenance, documentation, and vendor supplied packaged programs, utilities, and other technical programs. DRP Disaster Recovery Planning. Data/Enterprise systems to include departmental emergency and contingency plans. Development and implementation of policies and procedures. RCA (Root Cause Analysis) , Resolution and Prevention Planning. Call Center Management Project Management - Waterfall, AGILE and SCRUM methodologies. Act as CIO Management of Corporate Change Control

Operating Systems/Environments: Windows, MAC OS, Novell Netware, Linux, UNIX and Mobile

• Hardware: HP, IBM, Dell, Sun Fire, CISCO, Oracle ODA, Oracle OVM, Oracle ZFS
• Software: Oracle EBS R12, excel4apps, Workday Human Capital and Payroll, Salesforce.com Cloud, OBIEE, MS 0365, MS Exchange/Outlook, MS OneDrive, MS Teams, MS SharePoint, MS Active Directory, ADP, Etime, Clippership, Proship, Loftware, Gentran, TrendMicro, Border Manager, CAD, CommVault, CISCO VPN, Ruckus Wireless, Google Cloud, Azure Cloud
• Languages: Visual Basic C, Java, PERL, SQL Technologies: SDWAN, AS2, ACD, TCIP/IP, DNS, LAN/WAN, VPN, Wi-Fi, FTP, AWS cloud, Azure Cloud, Virtualizations MS Hyper V & VMWare, Iaas/Paas, VOIP, Unied Messaging, Video, Audio, MDM and SSO

• As the Regional IT Manager, I held a senior level leadership role responsible for the network operations, security, telecommunication systems, hardware and software systems, helpdesk management in accordance with global operations and policies.
• Key Accomplishments & Sample Duties: Successful Senior IT leadership for rapidly growing global organization. IT Leadership, representation Six Sigma and LEAN. Led on time, under budget Global ERP Implementation Oracle EBS 11i. CAM Web Store design, development, and integration. Facilitated multiple successful corporate relocations. Reduced regional telecom expenses by 30K annually. Designed, developed, implemented, and managed ERP Change Management Program. Successful management of Multi-Million-dollar IT Budget. Successfully led global operations and technical integration of Entiific USA acquisition. Managed Regional business process re-engineering initiatives. Consolidated Corporate Wireless agreements/services resulting in a 48.9% cost reduction annually. Direct reports 22 technical ad functional, permanent and contract/consultants. ERP Manager, Implementation Project Manager, Production Management, Team Lead and Coach Regional Manager for Global projects/implementations. Responsible for analysis, implementation, maintenance and support of voice, data and video communications. Maximize use of Enterprise applications to improve business operations and processes. Responsible for network security, monitoring and conducting security reviews. Regional CSV (Computer System Validation) Management, compliance to include ISO, HIPAA, FDDA guidelines as ell a compliance of applicable FDA regulations (21 CFR Part 820 , 70 (1) and 21 CFR Part 11 . ITSM, Helpdesk, Follow the Sun Support 24x7 Operating Systems/Environments: Windows, MAC OS, LINUX, UNIX and Mobile Databases: Oracle 9iaAS, 10g, Btrieve, OLAP Centura, MS SQ, MS Access Hardware: HP, IBM, Dell, Sun Fire, CISCO, Oracle ODA, Oracle OVM, Oracle ZFS Software: Oracle EBS Suite, Lotus Notes, Lotus Sametime, Domino, Lotus Collaboration Suite, IBM Director, Rapid Web Publisher, Checkpoint VPN, TrendMicro, MS Active Directory, Packer Shaper, Kewill/Javalin, Java, J2EE, Vertex, Hyperion, NetRegulas, Medisoft, TOAD, SQL, Boomerang, Ceridian, Goldmine, ACT, Policy IQ, Track It, Verisign Remedy, OBIEE Languages: Visual Basic C, Java, PERL, SQL Technologies: ITIL, ACD, TCIP/IP, DNS, LAN/WAN, VPN, Wi-Fi, FTP, XML, Virtualization MS Hyper V & VMWare, Iaas/Paas, VOIP, UniifiedMessaging, Video and Audio