Campbell Moore

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Greeted incoming customers and provided reliable, friendly customer service.
• Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
• Kept tidy and organized area to comply with cleanliness standards.
• Maintained menu knowledge to provide recommendations and answers to customer questions.
• Processed sales transactions for cash, debit, and credit purchases.
• Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Provided friendly customer service to guests and addressed concerns.
• Monitored safety of guests in and around swimming pool.
• Attentively monitored swimmers to identify distress.
• Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.

• Taught daily swim instruction to students varying in ages and skill levels.
• Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
• Provided positive reinforcement and motivation to increase student confidence and performance.
• Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
• Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.

• Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
• Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
• Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

- Assisted in coaching Grandvilles varsity swim and dive team with 30 athletes.

- Helped develop training plans for athletes to improve their strength, endurance, and skill in and out of the water.

- Provided instruction and feedback on techniques, starts, turns, and finishes working with swimmers on many different skill levels.

- Prepared swimmers for competitive swim meets, including tactical race planning, mental conditioning, and logistical coordination.

- Fostered a positive and inclusive team environment, promoting sportsmanship, dedication, and teamwork both in practice and competition