Dedicated Nursing assistant, with past experience of support worker, very good at assisting people with disabilities or impairments to undertake everyday tasks and support wellbeing.
Experienced in creating interactive atmosphere to expedite supportive relationships, solid vision of institutional goals inspiring cooperation and teamwork.
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant
Motion Picture Television Fund(Hospital)
Woodland, CA
09.2021 - 09.2023
To encourage, remind and support Patients in Behavioral Unit.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Documented patient information and care activities in electronic health record.
Upheld infection control and prevention policies across different patient-facing areas.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Community Support Worker
World Vision International
Uganda,Kampala
05.2017 - 08.2019
Advocated for clients for comprehensive service delivery and linkage to Mulago Referral hospital, and community agencies.
Enlisted support of volunteers and collaborated with businesses and community groups.
Received and resolved average of 40 calls each week regarding complaints and problems.
Planned and hosted on- and off-campus community service activities.
Coordinated and managed volunteer activities for community service projects.
Approached issues proactively to best meet current and future community needs.
Facilitated community outreach to expand participation and support.
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Coordinated with different service providers to meet clients' individual needs.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Kept case files updated, accurate and aligned with requirements.
Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Assisted clients with obtaining housing, employment and support resources.
Operations Officer
Standard Chartered Bank
Uganda Kampala
02.2014 - 04.2017
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Verified compliance with best business practices throughout organization.
Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
Coordinated with external companies to fill openings effectively, reducing critical vacancies.
Maintained constructive client and vendor relationships.
Maintained equipment at operational readiness annually.
Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
Optimized business processes to foster operational efficiency.
Contributed to business development efforts to drive revenue and meet corporate objectives.