Reliable Shift Leader with 6 years in the food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
McDonald's
02.2021 - 08.2024
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enforced company policies and regulations with employees.
Completed cash and credit card transactions accurately using POS software.
After School Counselor
Galaxy elementary school
10.2022 - 01.2024
Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
Built productive, lasting connections with individual students.
Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.
Provided homework assistance to students, reinforcing concepts learned during the school day.
Trained new after-school counselors in program policies and procedures, ensuring consistency in quality of care across all staff members.
Stock Associate
Publix
12.2020 - 11.2022
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
Assisted customers by finding items quickly to boost store satisfaction rates.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.