Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Night Auditor
Rolling Hills Casino
09.2023 - Current
Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Oversaw night auditing of daily room occupancy and hotel revenue.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Kept accounts in balance and ran daily reports to verify totals.
Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
Insurance Agent
Bankers Life Insurance
04.2021 - 08.2023
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Cross-sold insurance products to existing clients to reach sales targets.
Delivery Driver/Front End Associate
NAPA Auto Parts - Genuine Parts
08.2020 - 03.2021
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Education
Associate of Science - Accounting And Finance
Butte College
Oroville, CA
07.2024
Associate of Science - Kinesiology
Butte College
Oroville, CA
05.2020
Skills
Front Desk Operations
Multitasking and Organization
Problem-Solving
Strong Work Ethic
Night Audit Reports
Balancing Transactions
Teamwork and Collaboration
Resolving issues
Account Balancing
Recordkeeping
Finance
Quotes and sales
Timeline
Night Auditor
Rolling Hills Casino
09.2023 - Current
Insurance Agent
Bankers Life Insurance
04.2021 - 08.2023
Delivery Driver/Front End Associate
NAPA Auto Parts - Genuine Parts
08.2020 - 03.2021
Associate of Science - Accounting And Finance
Butte College
Associate of Science - Kinesiology
Butte College
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