Janiyah Favors
Atlanta,GA
Summary
Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Volunteer
Sodexo
Fort Valley, GA
09.2022 - Current
- Served guest food and drinks at football games, Tended to the cotton candy station at the carnival
- Demonstrated strong customer service skills by effectively catering to the needs of guests, ensuring their satisfaction and enjoyment.
- Received positive feedback from event organizers and attendees for professionalism, friendliness, and dedication to providing outstanding service.
- Developed strong interpersonal skills through interaction with diverse groups of people, fostering positive relationships with customers and colleagues.
Guest Services
Mercedes-Benz Stadium
Atlanta, GA
04.2021 - Current
- Filled in at different stations ( Elevators, Seating Bowl, Gates, ect.), Made sure that guest were enjoying themselves
- Ensure the comfort, safety, and satisfaction of guests by addressing inquiries, resolving issues, and accommodating requests promptly and courteously.
- Contributed to the efficiency and effectiveness of Guest Services operations through proactive communication, teamwork, and collaboration with colleagues.
- Enhanced problem-solving abilities by effectively addressing guest inquiries, concerns, and requests, demonstrating empathy, resourcefulness, and a solution-oriented approach.
Sales Associate
Shoe Show
Atlanta, GA
04.2020 - Current
- Processed Shipment, Priced and Stocked merchandise, Assisted customers
- Price items accurately and strategically to maximize sales and maintain competitive pricing within the market.
- Received positive feedback from customers for friendly and helpful service, contributing to high levels of customer satisfaction and loyalty.
- Enhanced communication and interpersonal skills through regular interaction with customers, colleagues, and management, fostering positive relationships and rapport.
Education
Bachelor of Arts - Visual and Performing Arts
Fort Valley State University
Fort Valley, GA05.2026
Skills
- Social skills
- Great Communication
- Attentive
- Great Listener
- Persistent
- Administrative tasks
- Community Engagement
- Community Service
- Adaptability and Dependability
- Teamwork and Collaboration
Accomplishments
Dean’s list; 2022
Honors Recipient; 2024
Paul Howard Mock Trail "Legal Lives" 3rd Place
Academic Decathlon 1st place in Reading, Science, and Social Studies
Timeline
Volunteer
Sodexo
09.2022 - Current
Guest Services
Mercedes-Benz Stadium
04.2021 - Current
Sales Associate
Shoe Show
04.2020 - Current
Bachelor of Arts - Visual and Performing Arts
Fort Valley State University