Camrie Simpson
Husser,LA
Summary
Proven track record in enhancing customer satisfaction and maintaining high standards of cleanliness and safety at Crosspoint Veterinary Hospital. Skilled in care monitoring and exceptional customer service, adept at creating positive experiences in high-pressure environments. Demonstrates strong organizational abilities and a commitment to excellence, significantly contributing to team and business success.
Overview
3
3
years of professional experience
Work History
Kennel Technician
Crosspoint Veterinary Hospital
07.2023 - Current
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept animals clean and free of contaminants to promote optimal health.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Followed pet care instructions for dietary needs and medication regimens.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Cashier
Fitz-Lee Specialty Meats
08.2022 - 05.2023
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Barista
Heavenly Sips Cafe
01.2022 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
High School Diploma -
University View Academy
Baton Rouge, LA05.2024
Skills
- Care Monitoring
- Safety Monitoring
- Sanitation protocols
- Opening and closing duties
- Cash Handling
- Customer Service
- Time management skills
- Tech-Savvy
Timeline
Kennel Technician
Crosspoint Veterinary Hospital
07.2023 - Current
Cashier
Fitz-Lee Specialty Meats
08.2022 - 05.2023
Barista
Heavenly Sips Cafe
01.2022 - 06.2022
High School Diploma -
University View Academy
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