Camron Cupples
Savannah,TN
Summary
Dynamic leader with a proven track record at Lowes Home Improvement, adept in team management and store operations. Excelled in fostering high-performing teams, enhancing customer experience, and streamlining processes for efficiency. Skilled in problem-solving and relationship building, achieving significant improvements in employee retention and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Specialty Assistant Store Manager
Lowes Home Improvment
08.2013 - Current
- Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
- Provided exceptional customer service while managing difficult situations professionally to maintain overall satisfaction levels among clientele.
- Established a culture of continuous improvement within the team by providing constructive feedback during performance evaluations.
- Streamlined store operations for increased efficiency through regular review and improvement of processes.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed inventory levels, ensuring optimal stock availability and minimizing overstock situations.
- Collaborated with other department managers to maximize cross-functional teamwork and achieve shared goals.
- Fostered a positive work environment, leading to increased employee retention rates and overall job satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Department Supervisor
Home Depot
05.2009 - 06.2013
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Built and designed large displays weekly to promote specific products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Education
University of North Alabama
Florence, AL12-2011
Skills
- Store operations
- Team management
- Task delegation
- Tech-savviness
- Problem-solving
- Customer experience
- Relationship building and management
- Team building and leadership
- Hiring and training
- Motivational techniques
- Employee coaching
- Positive attitude
Timeline
Specialty Assistant Store Manager
Lowes Home Improvment
08.2013 - Current
Department Supervisor
Home Depot
05.2009 - 06.2013
Education
University of North Alabama
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