Camron Cupples
Savannah,TN
Summary
Dynamic leader with a proven track record at Lowes Home Improvement, adept in team management and store operations. Excelled in fostering high-performing teams, enhancing customer experience, and streamlining processes for efficiency. Skilled in problem-solving and relationship building, achieving significant improvements in employee retention and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Specialty Assistant Store Manager
Lowes Home Improvment
Savannah, TN
08.2013 - Current
- Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
- Provided exceptional customer service while managing difficult situations professionally to maintain overall satisfaction levels among clientele.
- Established a culture of continuous improvement within the team by providing constructive feedback during performance evaluations.
- Streamlined store operations for increased efficiency through regular review and improvement of processes.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed inventory levels, ensuring optimal stock availability and minimizing overstock situations.
- Collaborated with other department managers to maximize cross-functional teamwork and achieve shared goals.
- Fostered a positive work environment, leading to increased employee retention rates and overall job satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Department Supervisor
Home Depot
Florence, AL
05.2009 - 06.2013
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Built and designed large displays weekly to promote specific products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Education
University of North Alabama
Florence, AL12-2011
Skills
- Store operations
- Team management
- Task delegation
- Tech-savviness
- Problem-solving
- Customer experience
- Relationship building and management
- Team building and leadership
- Hiring and training
- Motivational techniques
- Employee coaching
- Positive attitude
Timeline
Specialty Assistant Store Manager
Lowes Home Improvment
08.2013 - Current
Department Supervisor
Home Depot
05.2009 - 06.2013
Education
University of North Alabama