- I like working with my hands and fixing things
- Crafting and DIY Projects
- Electronics and Circuit Building
- Drone Piloting
Camron Morris
Perry
Summary
Dynamic Shift Leader with McAlister's Deli, excelling in team leadership and cash handling. Enhanced customer satisfaction through effective problem-solving and upselling techniques. Committed to staff training and maintaining safety protocols, fostering a cohesive and efficient work environment.
Overview
5
5
years of professional experience
Work History
Shift Leader
McAlister's Deli
11.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
Team Member
Hardee's Red Burrito
11.2020 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Corunna High School
Corunna, MI05-2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Creative problem solving
- Flexible schedule
- Staff training and development
- Safety processes and procedures
- Issue resolution
- Equipment troubleshooting
- Attention to detail
- Operations management
Accomplishments
During my employment with McAlister's Deli, I have been sent to multiple different stores to train or retrain the staff, and repair the reputation of the stores while enforcing the corporate standards.
Interests
Timeline
Shift Leader
McAlister's Deli
11.2021 - Current
Team Member
Hardee's Red Burrito
11.2020 - 10.2021
High School Diploma -
Corunna High School
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