Summary of Contributions:
- Based in the Pediatric Brain Center, specializing in epilepsy patients receiving care in the UCSF Pediatric Epilepsy Center of Excellence.
- Delivered high-quality care through patient triage, individualized care planning, and collaboration with multidisciplinary teams to address complex medical needs.
Key Achievements:
Clinical Excellence and Patient Care :
- Conducted comprehensive patient triage and assessments of physiologic, psychosocial, and cognitive status to prioritize care and ensure timely interventions.
- Improved seizure action plan completion for patients by 50% and reduced processing time by 90% by integrating them into the Electronic Health Record (EHR) system.
- Provided direct patient care, including administering treatments, monitoring progress, and educating patients and families on diagnoses, treatment options, and home care.
- Assisted with Vagus Nerve Stimulator (VNS) interrogations and battery checks to ensure device functionality and patient safety.
- Facilitated discharge teaching and coordination from the Epilepsy Monitoring Unit (EMU), ensuring smooth transitions for patients receiving specialty medications.
- Monitored patient conditions, reactions to treatments, and medications, carefully documenting findings to ensure continuity of care.
Leadership and Workflow Optimization :
- Served as Charge RN, effectively creating and managing RN assignments to ensure smooth operations and optimal patient care delivery.
- Optimized clinical workflows by creating standardized templates in the Epic EHR system, improving efficiency and patient care.
- Created a standardized workflow for medication refill processing as part of the UCSF Nursing Informatics Champion Program, enhancing accuracy and efficiency.
Training and Staff Development :
- Provided comprehensive orientation and training to new staff as a dedicated nurse preceptor, promoting professional development and successful team integration.
- Led the department Diversity, Equity, and Inclusion (DEI) Committee, facilitating initiatives to foster a supportive and inclusive work environment.
- Contributed to the Ambulatory Clinical Orientation APeX (Epic) Curriculum Workgroup, developing training for in-basket management for ambulatory nurses.
Strategic Planning and Retention :
- Led strategic planning committee for nursing services, prioritizing leadership development and RN workforce retention. This committee implemented initiatives to create a supportive work environment, enhance employee satisfaction, and drive long-term retention outcomes.
- Collaborated with HR to analyze RN hiring, promotion, and turnover data, and implemented exit interview surveys to guide retention strategies.
Collaboration and COVID-19 Support :
- Collaborated with physicians, pharmacists, therapists, and clinic staff to address patient needs, deliver evidence-based care, and manage rapidly changing conditions.
- Supported clinic operations during the COVID-19 pandemic by administering tests, obtaining vital signs, and rooming patients to maintain efficiency and safety.
Professional Recognition :
- Promoted to Clinical Nurse III within 1.5 years for significant contributions to clinical workflows and patient care.
- Achieved Qualified Bilingual Staff status by successfully testing for Spanish fluency, enabling effective communication with diverse patient populations.
Committee Participation and Quality Improvement :
- Participated in hospital committees to recommend quality improvement initiatives and evidence-based practice projects.
- Promoted professional development opportunities to enhance nursing satisfaction, retention, and morale.