Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Camryn Allen

Stratford,CT

Summary

Strategic, results-driven professional with demonstrated success elevating operational standards to improve overall team and business performance. Communicates clear work expectations and company vision to set and achieve measurable goals in demanding, complex work environments. Proven leader with seasoned ability to inspire teams and capitalize on emerging opportunities to enhance business profile, reputation, and influence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager/Task Force Manager

Marriot International
03.2025 - Current
  • Developed and maintained relationships with external vendors and suppliers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic.
  • Uploaded union paper work weekly, did monthly invoices and health insurance payments.
  • Completed 146 room inspections monthly to assure brand standards were being met.
  • Checked guest in and out and covered all shifts to assure shifts were covered if short staffed.

Operations Manager

Marriott International Voyager Program · Springhill Suites Midtown Manhattan
02.2024 - 03.2025
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Demonstrated ability to effectively manage and coordinate cash control activities.
  • Managed daily operations including budgeting, scheduling, closing payroll, and inventory control, exhibiting excellent multitasking capabilities.
  • Managed food and beverage staff and accurately placing U.S. Food orders.
  • Managed housekeeping staff and Inspected vacant and cleaned rooms to verify best possible presentation to guests.
  • Monitored progress of events onsite, troubleshooting any issues that arose during execution.

Night Auditor

Courtyard Norwalk
04.2023 - 01.2024
  • Greeted arriving guests and checked them into their rooms.
  • Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
  • Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
  • Responded to customer inquiries regarding hotel services, reservations, directions.
  • Answered telephone calls from customers related to billing inquiries or complaints.

Director of Operations

Keller Williams
10.2022 - 04.2023
  • Assisted real estate agent with scheduling appointments, conducting market research and preparing sales documents while maintaining accurate records.
  • Compiled data from multiple sources to create detailed reports on the local housing market and send out news letters that I created.
  • Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.

Manager

Chick-fil-A
08.2018 - 10.2022
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Implemented new techniques to streamline operations, reduce costs, and improve customer service.
  • Build and maintain workplace relationships with peers and upper management to provide a comfortable work environment.
  • Created monthly goals for my team and helped to execute them.

Night Auditor

Ausable Club
05.2019 - 06.2019
  • Utilized front desk software systems to check guests in and out, assign rooms, process payments, and respond to special requests or concerns quickly.
  • Audited daily guest ledger of hotel to verify and balance entries.

Education

Hospitality Management, Business Management -

SUNY Plattsburgh
Plattsburgh, NY
12.2021

Skills

  • Organized Staff management
  • Relationship building
  • Effective communication
  • Operations management
  • Decision-making
  • Computer Literacy
  • Guest Services
  • Time Management
  • Sales negotiation
  • Sales collaboration

Certification

  • Cornell University- Coaching Skills for Leaders
  • NYC Department of Health and Mental Hygiene-Food Protection for Managers
  • Cornell University- Identifying and Managing Emotions

Timeline

Operations Manager/Task Force Manager

Marriot International
03.2025 - Current

Operations Manager

Marriott International Voyager Program · Springhill Suites Midtown Manhattan
02.2024 - 03.2025

Night Auditor

Courtyard Norwalk
04.2023 - 01.2024

Director of Operations

Keller Williams
10.2022 - 04.2023

Night Auditor

Ausable Club
05.2019 - 06.2019

Manager

Chick-fil-A
08.2018 - 10.2022

Hospitality Management, Business Management -

SUNY Plattsburgh