Camryn Casey
Albuquerque
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. Pursuing a position with greater responsibilities and potential for advancement. Team-oriented, with a strong commitment to promoting a positive work and shopping environment.
Professional receptionist manager with extensive experience managing front desk operations and optimizing administrative processes. Known for strong team collaboration and achieving results. Adept at multitasking, customer service, and fostering a welcoming environment. Reliable and adaptable, excels in dynamic settings and exceeds expectations.
Overview
3
3
years of professional experience
Work History
Receptionist Manager
Watermark Retirement
12.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors a positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
Hostess Manager
Buffalo Wild Wings
02.2023 - 11.2023
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
- Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
- Streamlined communication between hostess team and kitchen staff, reducing order errors and improving service speed.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Cashier Team Lead
Chipotle Mexican Grill
02.2022 - 01.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Operated POS cash register and equipment to collect payments.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Cashier
Wendy's
04.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
General Studies -
Eldorado High School
Albuquerque, NM01.2023
Skills
- Excellent verbal communication
- Customer service
- Cash Handling
- Cleaning and sanitizing
- Cash register operations
- Order monitoring
- Bagging assistance
- Order taking
- Drawer maintenance
- Adaptability
- Basic math skills
- Strong leadership
- Relationship building
- Policy management
- Time management
- Attention to detail
- Reliability
- Effective communication
- Data entry
Timeline
Receptionist Manager
Watermark Retirement
12.2023 - 04.2024
Hostess Manager
Buffalo Wild Wings
02.2023 - 11.2023
Cashier Team Lead
Chipotle Mexican Grill
02.2022 - 01.2023
Cashier
Wendy's
04.2021 - 03.2022
General Studies -
Eldorado High School
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