Camryn Crane
Summary
Meticulous and upbeat FOH worker and marketing specialist with a background in the hospitality industry. Skilled in manning high-volume dining environments and delivering excellent and personalized customer service. Flexible and excels under pressure.
Overview
6
6
years of professional experience
Work History
Marketing Associate
STK, The ONE Group
11.2022 - Current
- Developed pre-season marketing plans to support department strategies.
- Edited website content and database to keep information correct and up-to-date.
- Analyzed and reported social media and online marketing campaign results.
- Increased customer engagement through social media.
- Completed outreach locally for special events and holiday seasonal specials.
Head Hostess
STK, The ONE Group
08.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Head Hostess
Mozambique Steakhouse
05.2022 - 07.2022
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Hostess Manager
Sol Agave
10.2020 - 07.2022
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Achieved objectives in sales, costs, employee retention, food quality, cleanliness and sanitation to maintain guest satisfaction and high-quality customer service.
- Liaised with dining services leaders to develop and implement systems, policies and procedures.
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
Sales Intern
Pac Data
02.2019 - 08.2021
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Managed customer expectations and helped navigate sales processes.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Head Hostess
Sol Agave
09.2019 - 07.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Used cash registers and credit card machines to cash out customers.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Assistant Dance Teacher
Pacific Ballet Conservatory
08.2017 - 06.2020
- Explained and demonstrated techniques and methods of regulating movements of body to musical or rhythmic accompaniment, teaching correct dance techniques to help prevent injuries.
- Observed students to determine physical and artistic qualifications and limitations.
- Used age-appropriate vocabulary and music to teach class, keeping positive, enthusiastic attitude.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
Education
Bachelor of Arts - Business Communications
Arizona State University
Tempe, AZ05.2025
Skills
- Customer Service
- Calm Under Pressure
- Dependable and Responsible
- Scheduling
- Customer and Client Relations
- Time Management
- Schedule Management
- Organization Skills
- Strategic Planning
- Telephone Skills
Accomplishments
Team Captain - Varsity Song 2020-2021
All American Dancer 2019
Honors Student 2018-2021
Timeline
Marketing Associate
STK, The ONE Group
11.2022 - Current
Head Hostess
STK, The ONE Group
08.2022 - Current
Head Hostess
Mozambique Steakhouse
05.2022 - 07.2022
Hostess Manager
Sol Agave
10.2020 - 07.2022
Head Hostess
Sol Agave
09.2019 - 07.2020
Sales Intern
Pac Data
02.2019 - 08.2021
Assistant Dance Teacher
Pacific Ballet Conservatory
08.2017 - 06.2020
Bachelor of Arts - Business Communications
Arizona State University
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