Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Camryn Fleming

Winnsboro,LA

Summary

Experienced Customer Service Representative with a proven track record of delivering exceptional customer

support. Skilled in communication, teamwork, and working efficiently under pressure. Proficient in Microsoft

Office and adept at multitasking, conflict resolution, and effective time management. Equipped with strong

problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team

success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with

dedication and enthusiasm.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Coast Professional Inc.
12.2024 - 04.2025

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving

disputes or conflicts.

Assisted customers in navigating company website and placing online orders, improving overall user

experience.

Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive

testimonials.

Enhanced customer loyalty by offering personalized solutions tailored to individual needs.

Apparel Team Lead

Walmart
03.2023 - 11.2024

Improved customer satisfaction by providing superior service and product knowledge to assist customers

in making informed decisions.

Mentored junior team members, fostering a supportive environment that encouraged professional growth

and development.

Conducted regular performance evaluations for team members to identify areas of improvement and

establish clear goals for advancement.

Healthcare Customer Service Representative

Sagility
06.2023 - 09.2024

Streamlined appointment scheduling process by utilizing advanced software tools, optimizing time•

management for both patients and medical professionals.

Managed difficult conversations with compassion and professionalism, helping deescalate tense situations

while maintaining a focus on finding resolutions.

Maintained confidential patient, employee and company information in compliance with company policies

and regulatory requirements.

Education

High School Diploma -

Franklin Parish High School

Skills

  • 2 years of Customer service
  • Direct Service Worker
  • 1 year of Healthcare expenses
  • Empathy
  • Call Center
  • Medical terminology knowledge
  • Documentation and reporting
  • Technical Support
  • 2 years of Customer service
  • Direct Service Worker
  • 1 year of Healthcare expenses
  • Empathy
  • Call Center
  • Medical terminology knowledge
  • Documentation and reporting
  • Technical Support
  • Proficient in Microsoft
  • Typing 50 Wpm

Certification

OSHA

Timeline

Customer Service Representative

Coast Professional Inc.
12.2024 - 04.2025

Healthcare Customer Service Representative

Sagility
06.2023 - 09.2024

Apparel Team Lead

Walmart
03.2023 - 11.2024

High School Diploma -

Franklin Parish High School
Camryn Fleming