Summary
Overview
Work History
Education
Skills
Timeline
Generic

Camryn Hill

Auto Liability Claims Adjuster
Gulf Shores,AL

Summary

Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through two years of experience interviewing specialists, witnesses and claimants to compile information. Detail-oriented Examiner with two years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process and insurance policy knowledge . Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Auto Liability Claims Adjuster position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Auto Liability Adjuster

Kemper Insurance
10.2021 - Current
  • Investigated losses and identified coverage issues.
  • Obtained and reviewed evidence, reports and medical records.
  • Negotiated settlements with claimants and claimants' attorneys.
  • Handled full in-depth auto coverage for non-standard claims.
  • Took statements from insureds, claimants and witnesses.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Examined claims forms and other records to determine insurance coverage.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Researched claims and incident information to deliver solutions and resolve problems.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Analyzed information gathered by investigation and report findings and recommendations.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Analyzed information gathered by investigation and reported findings and recommendations.
  • Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
  • Identified suspicious losses and contacted manager for investigative assistance.
  • Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Directed and coordinated various investigations conducted by field investigation team.

Front Desk Sales Representative

Club 4 Fitness
06.2021 - 10.2021
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Front Desk Representative

Planet Fitness
04.2021 - 06.2021
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Prepared weekly employee work schedules to meet operational needs.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Preschool Lead Teacher

Cahaba Valley Learning Center
05.2020 - 04.2021
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Provided open and loving environment where children direct learning process.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Planned and prepared activities for 1 year old students.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Administered assessments for each child and tracked results.
  • Completed documentation on individual children and teachers for recordkeeping.
  • Established guidelines for teacher performance, lesson planning and compliance with established procedures.
  • Promoted sensory development by providing access to different textures.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Assisted and supervised 7 children through entire school day.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Supervised student teachers to provide objective feedback.
  • Established positive relationships with students and families.
  • Created safe and nurturing learning environment for preschoolers.
  • Modeled positive behavior and communication skills for students.

Toddler Lead Teacher

Kiddie Academy Early Learning Center
08.2019 - 05.2020
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Assessed student progress and provided feedback on educational development.
  • Encouraged use of technology to support student learning.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Developed innovative activities to engage young children in learning process.
  • Utilized creative teaching strategies to engage students in classroom.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Organized and supervised large and small group activities.
  • Monitored classroom to verify safe and secure environment.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Incorporated music, art and literature into curriculum.
  • Planned and executed activities to stimulate physical, social and intellectual growth.

Lead Preschool Teacher

Early Learning Center At The Church Of Brook Hills
03.2017 - 08.2019
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Utilized books, songs and games to engage students.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Supervised student teachers to provide objective feedback.
  • Established positive relationships with students and families.
  • Created safe and nurturing learning environment for preschoolers.
  • Guided students to develop social, emotional and physical skills.
  • Monitored classroom to verify safe and secure environment.
  • Organized and supervised large and small group activities.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Developed innovative activities to engage young children in learning process.

Receptionist

McDowell Security
05.2017 - 03.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Scheduled office meetings and client appointments for staff teams.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Education

High School Diploma -

Helena High School
Helena, AL
05.2017

Skills

  • Valuation Knowledge
  • Coverage Assessment
  • Case Presentation
  • Decision-Making
  • Critical Thinking
  • Property Damage Assessment
  • Claim Form Analysis
  • Claims Processing

Timeline

Auto Liability Adjuster

Kemper Insurance
10.2021 - Current

Front Desk Sales Representative

Club 4 Fitness
06.2021 - 10.2021

Front Desk Representative

Planet Fitness
04.2021 - 06.2021

Preschool Lead Teacher

Cahaba Valley Learning Center
05.2020 - 04.2021

Toddler Lead Teacher

Kiddie Academy Early Learning Center
08.2019 - 05.2020

Receptionist

McDowell Security
05.2017 - 03.2019

Lead Preschool Teacher

Early Learning Center At The Church Of Brook Hills
03.2017 - 08.2019

High School Diploma -

Helena High School

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Camryn HillAuto Liability Claims Adjuster