Hostess
Chianti Reserve Resturant
07.2022 - 04.2023
- Answered customer questions about hours, seating, and menu information.
- Responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers upon arrival, checking guests in through reservations.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean environment
- Trained new hostesses on customer service best practices and restaurant policies
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.