Camryn Jaramillo
Albuquerque,NM
Summary
Dynamic professional with a proven track record in records/case management and exceptional customer service skills, honed at 13th Judicial District Court and other notable employers. Excelled in leveraging IT and social media expertise to streamline operations, achieving significant improvements in efficiency. Renowned for relationship-building and meticulous attention to detail, consistently exceeding employer expectations.
Overview
6
6
years of professional experience
Work History
Security Bailiff
13th Judicial District Court
Bernalillo, NM
11.2023 - Current
- Supports judge activities by calling court to order, announcing entrances and responding to requests.
- Perform administrative duties such as filing paperwork and preparing correspondence related to cases being heard in court.
- Provides assistance to judges as needed during trial procedures, such as research on legal matters, or locating people who need to be present in court.
- Handles evidence and exhibits during court proceedings.
- Maintains records related to all aspects of court operations including witness statements, financial transactions, case files.
- Provides support for jurors by answering questions, resolving issues, and providing guidance throughout the trial process.
- Kept courtroom facilities neat, evidence secured and calendars organized.
- Monitor activities occurring outside of the courtroom such as parking lot disputes or disturbances among spectators.
Customer Service Representative
SunCare Tanning Salon
Albuquerque, NM
01.2019 - Current
- Develop positive relationships with customers through friendly interactions.
- Conduct regular follow-up calls with customers after resolving their issues.
- Improve product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Provide accurate information about products and services to customers.
- Present existing and prospective customers with valuable service or product information to aid in decision-making.
- Answer customer inquiries and provided accurate information regarding products and services.
- Maintain a high level of professionalism when dealing with difficult customers.
- Remain calm and professional in stressful circumstances and effectively diffused tense situations.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions..
- Identified opportunities for upselling additional products or services based on customer needs.
Records Clerk
Valencia County Detention Center
Los Lunas, NM
07.2023 - 11.2023
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Monitored access to confidential records, ensuring adherence to privacy policies.
- Prepared, sorted and indexed documents for data entry into the computer system.
- Recorded and processed payments by company and customers that related to bonds.
- Maintained and updated company filing systems..
- I took mugshots of new intakes, and updated each file as needed.
Office Assistant
Dixon, Scholl, Carrillo, PA
Albuquerque, NM
04.2021 - 01.2022
- Provided customer service, addressing inquiries and resolving issues promptly. Maintained filing systems, both electronic and physical, for easy document retrieval.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Assisted with preparing and editing company correspondence and presentations.
- Inventoried and ordered materials, supplies and services.
- Facilitated internal communication by distributing memos and announcements.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Delivered messages and ran errands.
- Typed, formatted and edited correspondence and other documents.
- Troubleshot office equipment, computer hardware and software issues.
- Maintained confidentiality of sensitive information and documents.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Answered telephones, directed calls, and took messages.
Education
Bachelor of Arts - Criminology
The University of New Mexico
Albuquerque, NM12-2022
Associate of Arts - Sociology
Central New Mexico Community College
Albuquerque, NM05-2020
Skills
- Excellent customer service skills
- Relationship Focused
- Skilled in Information Technology and Social Media
- Organized and Detail-Oriented
- Research and Data Driven
- Skilled in Microsoft Office software
- Records/ Case Management
- Quick Learner
- Honest and trustworthy
- Excellent Work Ethic
- Excellent Health and Physically Fit
References
References available upon request.
Timeline
Security Bailiff
13th Judicial District Court
11.2023 - Current
Records Clerk
Valencia County Detention Center
07.2023 - 11.2023
Office Assistant
Dixon, Scholl, Carrillo, PA
04.2021 - 01.2022
Customer Service Representative
SunCare Tanning Salon
01.2019 - Current
Bachelor of Arts - Criminology
The University of New Mexico
Associate of Arts - Sociology
Central New Mexico Community College
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