Camryn Jones
Wyncote,PA
Summary
Dynamic Spa Manager with a proven track record at Jazz Hands Therapeutic Massage, excelling in leadership and customer service. Expert in social media marketing and event coordination, I foster team collaboration and drive business development, enhancing brand visibility and client satisfaction. Committed to creating a positive environment that promotes growth and excellence.
Overview
7
7
years of professional experience
Work History
Spa Manager
Jazz Hands Therapeutic Massage
05.2025 - Current
- Oversee daily operations, train front desk staff on spa procedures, and build knowledge of services.
- Foster a positive and professional team environment, focused on providing excellent customer service.
- Handle staff scheduling conflicts, time-off requests, and client and staff concerns, while ensuring all policies, procedures, and brand standards are consistently applied.
- Build partnerships with local businesses and wellness-based organizations.
- Manage social media presence, create marketing initiatives for brand visibility, and track and analyze sales metrics to identify growth opportunities.
- Plan and coordinate events to build a strong network within the community.
Spa Receptionist & Sales Associate
MassageLuXe
Doylestown, Pennsylvania
07.2024 - 02.2025
- Managed front desk operations, and greeted clients warmly.
- Assisted clients with check-in and check-out processes to ensure smooth transitions.
- Maintained cleanliness and organization of reception area for a welcoming environment.
- Collaborated with therapists to coordinate client needs and service preferences effectively.
- Scheduled appointments using spa management software, verified information, and completed sales transactions.
- Provided information about products and advised customers of seasonal promotions to create rapport and improve sales.
- Provided training support to new hires on software programs utilized within the facility.
Dining Room Server, Hostess & Line Cook
Fort Washington Estates
10.2019 - 04.2024
- Created seating charts and placed residents and guests at assigned tables.
- Provided high-quality service to ensure an enjoyable dining experience in a timely fashion.
- Prepared and delivered excellent meals.
- Assisted in the setup, cleanup, and daily maintenance of the dining room and café.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed payments accurately and efficiently using point-of-sale system.
Sales Associate & Cashier
Rainbow
05.2023 - 07.2023
- Provided outstanding customer service and aided customers in making product decisions.
- Maintained the store's atmosphere through regular cleaning.
- Organized merchandise displays to enhance the shopping experience and visibility.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Handled inventory management, including restocking shelves and conducting stock checks regularly.
Receptionist & Seasonal Camp Counselor
Philadelphia Gymnastics Academy
06.2018 - 07.2023
- Answered phone calls, addressing inquiries and directing calls to appropriate staff.
- Coordinated communication between clients, coaches, and administrative staff effectively.
- Led daily recreational programs that encouraged teamwork and gymnastics-based skill development.
- Supervised children and acted as a liaison between campers to encourage the development of conflict-resolution skills.
- Communicated effectively with parents regarding camper needs and progress updates.
Education
Bachelor of Social Work -
Temple University
1801 N Broad St, Philadelphia, PA 1912205.2025
High School Diploma -
Cheltenham High School
500 Rices Mill Rd, Wyncote, PA 1909506.2020
Skills
- Leadership
- Customer service
- Team collaboration
- Adaptability
- Business development
- Problem solving
- Empathy
- Communication
- Organization
- Social media marketing
- Event coordination
Languages
- English (1st Language)
- French (Proficient)
- Spanish (Proficient)
References
References available upon request.
Community Service
Prevention Point Philadelphia (PPP), Volunteer, August 2022 - May 2024, Volunteered twice a week at PPP's public health organization to aid in the distribution of harm reduction supplies. Engaged in organized demonstrations to raise awareness about Kensington's addiction, poverty and overdose crisis.
Accomplishments
President’s Award for Educational Excellence (2016)
Timeline
Spa Manager
Jazz Hands Therapeutic Massage
05.2025 - Current
Spa Receptionist & Sales Associate
MassageLuXe
07.2024 - 02.2025
Sales Associate & Cashier
Rainbow
05.2023 - 07.2023
Dining Room Server, Hostess & Line Cook
Fort Washington Estates
10.2019 - 04.2024
Receptionist & Seasonal Camp Counselor
Philadelphia Gymnastics Academy
06.2018 - 07.2023
Bachelor of Social Work -
Temple University
High School Diploma -
Cheltenham High School