Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Camryn Justus

Columbus,OH

Summary

Dynamic hospitality professional with extensive experience at Red Hen Cafe, excelling in creating exceptional customer experiences. Skilled in latte art and soft selling, I effectively managed dining room operations and trained staff, fostering a cohesive team environment. Recognized for maintaining high customer satisfaction and operational efficiency in fast-paced settings.

Talented Student Manager well-versed in university procedures and activities. Uses good multitasking, project management and analytical abilities to keep Connecting Grounds operations efficient. Attentive to department and student needs.

Overview

4
4
years of professional experience

Work History

Barista

Red Hen Cafe
05.2025 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained regular and consistent attendance and punctuality.

Student Manager

Connecting Grounds
08.2024 - Current
  • Handled routine issues independently and coordinated solutions to complex operational and student problems.
  • Trained staff in department procedures and requirements to build cohesive and successful team.
  • Kept facility clean and neat with regular attention to maintenance demands.
  • Arrived on-time for every shift and prepared supplies for early morning activities.

Manager

Whit's Frozen Custard
02.2024 - 06.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Host

Ann and Tony's
04.2021 - 10.2023
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Bachelor of Science - Sociology

The Ohio State University
Columbus, OH
05-2026

Associate of Arts - Criminology

Columbus State Community College
Columbus, OH
07-2024

Skills

  • Opening and closing duties
  • Dining room maintenance
  • Latte art
  • Soft selling
  • Hourly shift management
  • Store operations oversight
  • Telephone reception
  • Dining room management
  • Seating arrangements
  • Hospitality and accommodation

Languages

English
Native or Bilingual
American Sign Language
Limited Working

Timeline

Barista

Red Hen Cafe
05.2025 - Current

Student Manager

Connecting Grounds
08.2024 - Current

Manager

Whit's Frozen Custard
02.2024 - 06.2024

Host

Ann and Tony's
04.2021 - 10.2023

Bachelor of Science - Sociology

The Ohio State University

Associate of Arts - Criminology

Columbus State Community College