Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Camryn Lawless

Lynchburg,VA

Summary

Elevating Ulta Beauty's customer experience, I mastered makeup application and product knowledge, driving sales through exceptional service and team collaboration. My adaptability and trend awareness consistently exceeded performance goals, enhancing client satisfaction and loyalty. While working, I was able to maintain an upbeat, high energy mood throughout the store, leading to a better overall performance in the whole store. I was promoted to Prestige Beauty Advisor at 17 years old, proving how hard working and committed I am to jobs.

Overview

3
3
years of professional experience

Work History

Prestige Beauty Advisor

Ulta Beauty
03.2023 - 12.2024
  • Taught customers how to apply makeup and recommended optimal products.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
  • Kept counters and work spaces clean and neat.
  • Increased repeat business through exceptional customer service and relationship building.
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Completed timely and accurate resets based on seasonal demands and special promotional requirements.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Tracked individual sales data daily to monitor progress towards personal performance objectives and identify areas for improvement.
  • Processed payments, entering sales in register for prompt customer service.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
  • Mentored new Beauty Advisors by sharing best practices and providing ongoing support for their success within the team.
  • Led informative workshops on various beauty topics to engage customers and promote brand awareness.
  • Collaborated with management and team members to develop creative visual merchandising displays, driving interest in featured products.
  • Provided exceptional client follow-up, maintaining open lines of communication to ensure satisfaction and foster long-term relationships.
  • Resolved customer complaints or concerns promptly, upholding the high standards of the prestige beauty department.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Opened new product boxes and stocked items in displays.
  • Efficiently managed scheduling conflicts, ensuring adequate coverage during peak hours while minimizing labor costs.
  • Facilitated client appointments for special events such as weddings or proms, delivering expert makeup application services that exceeded expectations.
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Maintained counter and display areas for cleanliness and organization.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Beauty Advisor

Ulta Beauty
01.2022 - 03.2023
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Maintained counter and display areas for cleanliness and organization.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
  • Educated customers on latest beauty trends and products, leading to informed purchase decisions.
  • Streamlined appointment booking process, improving operational efficiency.
  • Utilized social media platforms to promote store events and exclusive offers, expanding customer base.
  • Conducted skin analysis procedures to recommend suitable skincare routines, enhancing customer trust.
  • Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
  • Implemented customer feedback system to gather insights, refining service delivery.
  • Resolved customer complaints with empathy and efficiency, preserving brand reputation.
  • Increased sales of premium skincare products with targeted recommendations.
  • Compiled and analyzed sales data to identify trends, informing strategic stocking decisions.
  • Assisted in visual merchandising, making product displays more attractive and shopper-friendly.
  • Developed personalized beauty regimes for clients, fostering loyalty and repeat visits.
  • Collaborated with marketing team to create engaging content for store's newsletter, enhancing community engagement.

Cashier

TJ Maxx
10.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Upsold add-on products and gift cards.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced shopping experience, provided product information and location assistance.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Increased sales of promotional items by informing customers about current offers.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Education

High School Diploma -

Shady Spring High School
Shady Spring, WV
05.2024

Skills

  • Strong communication skills
  • Organizational growth
  • Exceptional customer service
  • Team collaboration
  • Money handling
  • Adaptable to change
  • Client relationship building
  • Fashion trend awareness
  • Product organization
  • Makeup application techniques
  • Cashier experience
  • Professional telephone demeanor
  • Inventory coordination
  • Product knowledge expertise
  • Makeup application
  • Sales proficiency
  • Order placement
  • Cosmetics industry awareness
  • Appointment scheduling proficiency
  • Promotional event coordination
  • Display preparation
  • Cash handling experience
  • Personalized beauty recommendations
  • Customer service
  • Friendly and outgoing
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Retail experience
  • Clear communication
  • Active listening
  • Verbal and written communication
  • Cash handling
  • Customer engagement
  • Flexibility and adaptability
  • Relationship building
  • Customer consultation
  • Beauty trends
  • Conflict resolution
  • Appointment scheduling
  • Skin analysis
  • Theft prevention
  • Payment processing
  • Inventory control
  • Quality assurance
  • Brand awareness
  • Sales coordination
  • Demonstration skills
  • Customer needs assessment
  • Merchandise restocking
  • Visual merchandising
  • Sales expertise
  • Upselling strategies
  • Product demonstration
  • Service consultations
  • Event promotion
  • Upselling and cross selling
  • Trend awareness
  • Cosmetics selection assistance
  • Sales closing
  • Returns processing
  • Brand promotion
  • Makeup techniques
  • Display arrangements
  • Product demonstrations
  • Beauty product demonstration
  • Application techniques
  • Hygiene standards
  • Counter management
  • Beauty advising
  • New product tracking
  • Teamwork and collaboration
  • Friendly and helpful
  • Problem-solving
  • Honest and dependable
  • Reliable and responsible
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking Abilities

Accomplishments

- Was a US Ambassador in Brazil over 2022 Summer.

Timeline

Prestige Beauty Advisor

Ulta Beauty
03.2023 - 12.2024

Beauty Advisor

Ulta Beauty
01.2022 - 03.2023

Cashier

TJ Maxx
10.2021 - 01.2022

High School Diploma -

Shady Spring High School
Camryn Lawless