Acted as primary advocate for schools, students, families, and community stakeholders, ensuring compliance with state legislation for concurrent enrollment programs.
Maintained and updated student data within DPS to monitor enrollment, attendance, and academic performance.
Coordinated with high schools and community colleges to address registration issues and finalize student billing processes.
Conducted data analysis and generated reports to recommend enhancements for student enrollment and academic success.
Supported semiannual audits while maintaining precise documentation for data collection and submission across 36 high schools and partner colleges.
Demonstrated strong communication and organizational skills while managing competing priorities in a fast-paced environment.
Orchestrated summer concurrent enrollment operations, optimizing support services for smooth transitions of dual enrolled students.
Optician
Crystal Vision Center
Scranton
02.2018 - 01.2023
Educated patients on eye care to enhance understanding and adherence to best practices.
Managed finance and administrative tasks to streamline operations effectively.
Identified vision benefits for patients, maximizing healthcare access and service reach.
Coordinated with insurers to optimize coverage and improve eyewear accessibility for diverse groups.
Implemented digital patient record system, reducing processing time and minimizing errors while ensuring HIPAA compliance.
Intern
Department of Human Services
Lackawanna County
09.2021 - 10.2022
Conducted thorough analyses of family dynamics during supervised visits, producing reports for custody and safety decisions.
Evaluated home environments for safety compliance, generating detailed assessment reports while ensuring confidentiality.
Collaborated with caseworkers to implement protective service strategies based on direct family observations.
Cashier/Customer Service Representative
Five Below
Dickson City
09.2015 - 02.2018
Monitored transaction patterns and customer feedback to optimize checkout processes.
Spearheaded daily store operations, ensuring accurate cash handling and complex transaction management.
Cultivated strong team dynamics through peer training and collaborative problem-solving.
Orchestrated inventory control measures and supplier coordination for optimal stock availability.