Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Camryn Wagoner

Santa Rosa,CA

Summary

Versatile and service-driven professional with 5+ years of experience in hospitality, client relations, and household management. Adept at delivering high-quality guest experiences in fast-paced, high-pressure environments, including luxury resort settings and high-volume restaurants. Skilled in event coordination, VIP service, and administrative support, with a proven ability to manage competing priorities and solve problems on the fly. Strong foundation in communication theory and interpersonal dynamics, with academic training from UC Santa Barbara and a passion for relationship-centered service. Recognized for reliability, adaptability, and a proactive approach to team and client success.

Overview

4
4
years of professional experience

Work History

Server

Graton Resort and Casino
Rohnert Park
04.2024 - 08.2024
  • Delivered high-touch service to VIP guests in a luxury resort setting, maintaining top-tier guest satisfaction under pressure.
  • Managed and fulfilled special requests for over 50 high-profile clients daily, ensuring accuracy and discretion.
  • Recognized for rapid problem-solving and attentiveness, which contributed to a 10% increase in positive service feedback during the summer season.

Server/Event Sales and Marketing Consultant

TIPS Roadside
Kenwood
02.2023 - 08.2023
  • Delivered exceptional guest service while multitasking as a server, food runner, and busser in a fast-paced, high-volume restaurant.
  • Collaborated with the events team to support catering operations by preparing quotes, booking private events, and closing client contracts, contributing to increased event revenue.
  • Acted as a liaison between clients and kitchen/event staff, ensuring clear communication and seamless execution of custom catering experiences.

Nanny/Household Manager

Private Family
Santa Rosa
10.2020 - 05.2023
  • Oversaw daily care, academic support, and schedule management for two children, ages 3 and 6, fostering cognitive and emotional development.
  • Implemented organizational systems for household tasks, reducing weekly errand time, and increasing overall household efficiency.
  • Managed communication with schools, doctors, and extracurricular providers, demonstrating discretion, professionalism, and initiative.

Server

Hopmonk Tavern
Penngrove
04.2021 - 10.2021
  • Operated independently as sole weekend daytime server, managing all tables and food service.
  • Managed food service and table clearing efficiently during busy periods.
    Developed proficiency in Toast computer system to enhance order accuracy.
  • Adapted swiftly to changing circumstances, ensuring prompt customer service.

Education

B.A. - Communication

University of California, Santa Barbara
Santa Barbara
06.2025

Associate - Communication Studies

Santa Rosa Junior College
Santa Rosa
05.2023

Skills

Customer Service & Communication

  • Exceptional interpersonal communication; adept at building rapport with guests, clients, and team members
  • Conflict resolution and active listening skills honed in fast-paced hospitality and childcare environments
  • Experience with high-end clientele and VIP service standards

Event & Operations Support

  • Proficient in event booking, quoting, and client coordination for private dining and catered events
  • Familiar with scheduling, appointment management, and vendor/client communication
  • Working knowledge of event planning platforms like Tripleseat

Point-of-Sale & Reservation Systems

  • Experienced with Toast POS system for order entry, payment processing, and table management
  • Proficient in reservation systems such as Tock for guest flow coordination
  • Strong multitasking abilities in high-volume service settings

Administrative & Technical Skills

  • Skilled in Google Workspace (Docs, Sheets, Calendar) and basic Excel
  • Quick learner of proprietary software and restaurant management systems
  • Organized, deadline-oriented, and able to manage competing priorities

Languages

  • English (fluent)
  • American Sign Language (basic proficiency; 1 year of academic coursework)

Languages

  • English, Fluent
  • American Sign Language, 1 year of college education

Timeline

Server

Graton Resort and Casino
04.2024 - 08.2024

Server/Event Sales and Marketing Consultant

TIPS Roadside
02.2023 - 08.2023

Server

Hopmonk Tavern
04.2021 - 10.2021

Nanny/Household Manager

Private Family
10.2020 - 05.2023

B.A. - Communication

University of California, Santa Barbara

Associate - Communication Studies

Santa Rosa Junior College

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