Camerin Wolffis
Lansing,US
Summary
Exceptional worker with experience in many different occupations providing an array of unique skills. Reliable, communicative student with experience in time management and attention to detail. With the broad experience of customer service, I've developed communication skills to effectively complete a task efficiently and with quality while also ensuring a positive attitude. Able to support day-to-day program operations with expertise in records management and resource coordination. Skillfully meets diverse needs and address issues. Demonstrates success in building long-lasting relationships. Demonstrates effective communicating with clients. Is a multi-tasker with people skills. Is reliable and trustworthy.
Overview
6
6
years of professional experience
Work History
Nanny
Kate Wiltzer
06.2021 - Current
- Provided child care for a two-year-old boy from 8am-5pm on Tuesdays, Wednesdays, and Thursdays for the entirety of the summer
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Prepared tasty, healthy meals for children to encourage good eating habits
- Assisted children in dressing appropriately for the day's activities
- Assisted with light housekeeping duties as well as running errands
- Balanced playtime and limited screen time to support the development of fine motor, gross motor and cognitive skills
- Coordinated field trips to local parks, fire stations and zoos
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Server
Olgas KitchenInc
09.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Server
Texas Roadhouse
06.2022 - 08.2022
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Kept an eye on guests for signs of intoxication and immediately alerted management
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
- Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods
- Kept a high level of cleanliness and sanitation
- Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness
- Addressed guest concerns and issues, taking steps to resolve issues and boost customer satisfaction.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Door Dash Driver
Doordash
03.2020 - 05.2022
- Achieved consistently high customer scores due to exceptional service
- Planned optimal routes to minimize delays and maximize time efficiency
- Followed safety rules to keep clean driving record with no accidents or incidents
- Delivered goods and services to customers on time and in excellent condition.
Cashier
JOANN Fabric and Crafts
01.2021 - 06.2021
- Reconciled cash drawer and corrected any errors
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Addressed guest complaints and resolved issues to promote satisfaction
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Noodles and Company
08.2017 - 08.2019
- Operated POS terminals to input orders, split bills and calculate totals
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied
- Assisted with purchases, locating items and signing up for rewards programs
- Trained new employees in cashiering procedures as well as serving procedures
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Restocked condiments and drink station supplies to maintain customer satisfaction
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Education
Bachelor of Arts -
Michigan State University
Lansing, MI2024
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Grand Rapids Christian High School
Grand Rapids, MI2019
Skills
- Workflow Coordination
- Conflict and Complaint Resolution
- Dining Room Monitoring
- Stocking and Replenishing
- Guest Relations Management
- Bar Terminology
- Cash Handling
- Team Collaboration
- Accuracy and Efficiency
Additional Information
- Phi Sigma Sigma GVSU Affiliations
Timeline
Server
Olgas KitchenInc
09.2022 - 04.2023
Server
Texas Roadhouse
06.2022 - 08.2022
Nanny
Kate Wiltzer
06.2021 - Current
Cashier
JOANN Fabric and Crafts
01.2021 - 06.2021
Door Dash Driver
Doordash
03.2020 - 05.2022
Noodles and Company
08.2017 - 08.2019
Bachelor of Arts -
Michigan State University
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Grand Rapids Christian High School
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