Can Atak
Summary
Respectful Front Desk Agent with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes.
Overview
10
10
years of professional experience
Work History
Front Office –Reception
Westin Atlanta Airport Hotel
Atlanta , GA
2022.01 - 2023.01
- Ensured that front desk area was well organized at all times.
- To assist guests with all their requests, queries and challenges in a proactive and responsible
manner - Process all guest check-ins, check-outs, room assignments, and room change/late check-out
requests - Ensuring guest’s needs and complaints are dealt with speedily and recording as appropriate
Front Office –Reception
LE MERIDIEN ISTANBUL ETILER
Istanbul , Turkiye
2021.01 - 2022.01
- Assisted with room reservations, changes and cancellations.
- Greeted guests upon arrival, provided guest service and checked-in and checked-out hotel guests.
- Processed payments from customers for room charges and incidentals.
Front Office –Bellman
LE MERIDIEN ISTANBUL ETILER
Istanbul , Turkiye
2013.01 - 2019.01
- Assists with guest luggage
- Assisting and informing guest to the room
- Valet park guest vehicles
- Delivers messages and guest amenities.
- Greet and welcome guests at the entrance of the hotel
Education
Department of Economy
Anadolu Universty
Turkiye2010-03
Hospitality Administration And Management
Suleyman Demirel Universty
Turkiye2008-02
Skills
- Problem-Solving Skills
- Guest Relations
- Microsoft Office
- Opera
- Lightspeed
Languages
English
Professional
Turkish
Native/ Bilingual
Affiliations
- hiking
- soccer
- ride a bike
- video games
Timeline
Front Office –Reception
Westin Atlanta Airport Hotel
2022.01 - 2023.01
Front Office –Reception
LE MERIDIEN ISTANBUL ETILER
2021.01 - 2022.01
Front Office –Bellman
LE MERIDIEN ISTANBUL ETILER
2013.01 - 2019.01
Department of Economy
Anadolu Universty
Hospitality Administration And Management
Suleyman Demirel Universty
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