Can Atak
Summary
Respectful Front Desk Agent with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes.
Overview
10
10
years of professional experience
Work History
Front Office –Reception
Westin Atlanta Airport Hotel
Atlanta, GA
01.2022 - 01.2023
- Ensured that front desk area was well organized at all times.
- To assist guests with all their requests, queries and challenges in a proactive and responsible
manner - Process all guest check-ins, check-outs, room assignments, and room change/late check-out
requests - Ensuring guest’s needs and complaints are dealt with speedily and recording as appropriate
Front Office –Reception
LE MERIDIEN ISTANBUL ETILER
Istanbul, Turkiye
01.2021 - 01.2022
- Assisted with room reservations, changes and cancellations.
- Greeted guests upon arrival, provided guest service and checked-in and checked-out hotel guests.
- Processed payments from customers for room charges and incidentals.
Front Office –Bellman
LE MERIDIEN ISTANBUL ETILER
Istanbul, Turkiye
01.2013 - 01.2019
- Assists with guest luggage
- Assisting and informing guest to the room
- Valet park guest vehicles
- Delivers messages and guest amenities.
- Greet and welcome guests at the entrance of the hotel
Education
Department of Economy
Anadolu Universty
Turkiye03-2010
Hospitality Administration And Management
Suleyman Demirel Universty
Turkiye02-2008
Skills
- Problem-Solving Skills
- Guest Relations
- Microsoft Office
- Opera
- Lightspeed
Languages
English
Professional
Turkish
Native/ Bilingual
Affiliations
- hiking
- soccer
- ride a bike
- video games
Timeline
Front Office –Reception
Westin Atlanta Airport Hotel
01.2022 - 01.2023
Front Office –Reception
LE MERIDIEN ISTANBUL ETILER
01.2021 - 01.2022
Front Office –Bellman
LE MERIDIEN ISTANBUL ETILER
01.2013 - 01.2019
Department of Economy
Anadolu Universty
Hospitality Administration And Management
Suleyman Demirel Universty
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