CANAAN GRAPENTIN

Work History

Line Cook

Saddle Mountain Brewing Company

Goodyear, AZ

05.2022 - Current

Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Unloaded food supplies from distributor trucks to efficiently organize inventory.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Assistant Manager

Jimmy John's

Buckeye, Arizona

06.2022 - 01.2023

Made hiring recommendations to increase company's productivity and profitability with quality workers.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Created employee schedules to align coverage with forecasted demands.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Supervised day-to-day operations to meet performance, quality and service expectations.

Loan Processor

American Financial Network

Remote, Remote

09.2021 - 02.2022

Set up and completed loan submission packages.
Provided quick turnaround times to maintain fast-past schedule.
Handled any conditions sent from underwriting departments.
Reviewed financial statements and contacted institutions and customers to clarify details.
Maintained compliance with privacy and security requirements, as well as federal statutes covering conforming and non-conforming loans.
Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Coordinated closing process with attorneys, title companies and government clerks.
Processed loans within various departments to achieve timely, accurate and fair proceedings.

Disclosure Analyst

Anchor Funding

San Diego, CA

12.2020 - 06.2021

Maintained my pipeline of 10-100 loan files and completed disclosures in a timely manner in order in which files were received
Reviewed Loan files for accuracy and completion
Assessed compliance of loan application with federal laws and regulations according to specified loan program
Completed various verifications necessary to ensure loan approval (Verifications of employment, verifications of tax transcripts, verifications of rent, etc.)
Followed up daily on missing documents necessary to move loans to processing

Disclosure Specialist

Sprout Mortgage

Bishop, CA

10.2019 - 12.2020

Maintained knowledge of loan programs offered through bank.
Prepared loan estimate with new loan application and sent initial disclosures.
Managed company disclosure timelines to maintain delivery standards and timetables. Worked to improve disclosure turn-times from 72 hours to 24 hours.
Set up loan file with accurate fees according to selected loan program and other loan parameters.
Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.

Sr. Processor

American Financial Network

Irvine, CA

02.2016 - 08.2019

From 9/2016 to 4/2019, I worked as a back-end Senior Processor. My responsibilities included receiving the initial "Prior to Doc" condition list form the underwriter and retrieveing those conditions from the applicable parties. (Escrow, title, borrower, employers, etc.) I was then responsible for returning all of the conditions to the file and organizing them in a manner in which the underwriter could quickly review and approve the loan.
From 10/2018 until my departure, I took on additional responsibilities and became a Sr. Processor/Disclosure analyst. I was mainly responsible for the disclosure process and all processing needs prior to the loan being submitted to underwriting. This included but was not limited to sending and receiving initial disclosures, collecting initial stips, and verifications of employment, tax transcripts, and rent.
Maintained an average pipeline of 20-40 loans per month in order to achieve timely closings and ensure files are moving for the following month so there is no time between month-end and the beginning of the new month for loan signings.

Assistant General Manager

Pieology Pizzeria

Maple Grove, MN

09.2014 - 12.2015

Mentored and motivated team members to efficiently achieve challenging business goals (Namely by ensuring all team members were properly trained and knew the expectations of the business)
Handled cash accurately and prepared bank deposits
Completed inventory purchases and oversaw restocking following the First in, first out mantra
Motivated, trained and disciplined employees to maximize performance while also balancing a healthy work atmosphere
Resolved problems promptly and effectively to elevate the customer experience
Enforced quality assurance protocols to deliver ideal customer experiences
Managed schedules to maintain ideal labor costs as well as ensuring employees were able to work their assigned shifts as requested

Line Cook

TGIFridays

Maple Grove, Minnesota

03.2013 - 09.2014

Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Verified proper portion sizes and consistently attained high food quality standards.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Line Cook

Perkins Restaurant

Maple Grove, MN

02.2012 - 09.2014

Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
Instructed new staff in propr food preparation, storage, use of kitchen equipment, sanitation and safety
Received food orders from cashiers and wait staff, cooked items quickly to complete the entire order together in order to be served hot and fresh
Prepared identical courses repeatedly daily with consistent care, attention to detail and quality
Prepared food items to meet recipes, portioning, and waste guidelines
Maintained a well-stocked station with supplies and ingredients needed to maximum productivity
Devised weekly schedules for staff based off of sales projections to ensure labor costs fit within business projections

Residential Crew Lead

Ranger Property Services

Maple Grove, MN

08.2010 - 09.2014

Snow Removal for Commercial and Residential Clients
Lawn care for Commercial and Residential Clients
General property maintenance for Commercial and Residential Clients (Wall repairs, garage doors, minor cement jobs, tree work, irrigation repair, etc.)
Managed other crew members to ensure job timeframes were met and the job was done to company expectations as well as completed in a safe manner.
Driving to and from job sites with and without other associates in the vehicle
Responsible for upselling additional company services as applicable

Crew Member

Culver's

Champlin, Minnesota

04.2009 - 03.2012

Assisted other team members to achieve goals.
Took orders, prepared meals and collected payments.
Prepared products following restaurant, health and safety standards and procedures.
Worked front counter, drive-thru and other areas.
Became familiar with products to answer questions and make suggestions.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Cleaned and maintained all areas of restaurant to promote clean image.
Offered upgrade items and showcased daily specials to promote restaurant products.

Summary

Overview

Work History

Line Cook

Assistant Manager

Loan Processor

Disclosure Analyst

Disclosure Specialist

Sr. Processor

Assistant General Manager

Line Cook

Line Cook

Residential Crew Lead

Crew Member

Education

High School Diploma -

Skills

Timeline

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