Canaan Mills
Buford,GA
Summary
Experienced Supervisor skilled in conflict resolution, team harmony maintenance, and performance optimization. Demonstrated leadership abilities with over 10 years of experience leading talented teams and achieving objectives. Proven track record in project management. Eager to apply excellent communication and interpersonal skills to a Team Leadership Role. Proficient in data entry and money handling, with the ability to quickly memorize product details and build strong customer relationships.
Overview
6
6
years of professional experience
Work History
Lead Technician
Apex Disaster Management
03.2024 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Provided a detailed description of damage and total repair cost to insurance providers.
Supervisor
Azalea
01.2020 - 01.2023
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Provided ongoing training to address staff needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Complied with company policies, objectives and communication goals.
Project Manager
Rainbow International Restoration
01.2019 - 01.2023
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Prepared cost estimates for projects of varying sizes.
- Conducted periodic inspections of job sites for quality and progress.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Built and established strong partnerships with teams, vendors and contractors.
- Planned, designed, and scheduled phases for large projects.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Education
Associate of Applied Science - Mechatronics Technology
Lanier Technical College
Oakwood, GA08-2027
Skills
- Business Development
- Staff Management
- Data Analytics
- Inventory Management
- Strategic Planning
- Schedule Development
- Process Improvement
- Complex Problem-Solving
- Goal-Oriented
- Negotiation
- Contract Management
- Project Management
- Operations Management
- Diagnostic testing
- Mechanical troubleshooting
Timeline
Lead Technician
Apex Disaster Management
03.2024 - Current
Supervisor
Azalea
01.2020 - 01.2023
Project Manager
Rainbow International Restoration
01.2019 - 01.2023
Associate of Applied Science - Mechatronics Technology
Lanier Technical College
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