Canada Collins

Maintains administrative staff by recruiting, selecting, orienting, and training employees; supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees; sets policies and procedures for training, coaching, counseling, and career development for staff; initiates and coordinates goals, deadlines, and projects for their department; develops and implements policies and procedures to improve operations and function of the department; monitors and procures needed supplies for the store; manages the maintenance and repair of equipment, and electrical systems.

Managed the daily operational activities of the Information Technology Group; planned, organized, and hosted conferences, events, staff training, and employee engagement activities; assisted with project management by creating assignments, tracking progress, and resolving issues; arranged and assisted with the onboarding of new employees; performed administrative and financial tasks, such as making travel arrangements, completing expense reports, scheduling meetings, answering phones, and several other duties; managed all calendar activities for nine members of upper management, including the SVP & CIO, eight members of mid-management, and over 50 ITG staff members; and managed office supplies and the maintenance of office equipment.

Structured operational processes and procedures for the new office space, including mail distribution, the production center, inventory & procurement, vendor relationships, maintenance contracts, and conference spaces; developed, implemented, enforced, and evaluated policies and procedures; prepared and maintained invoices and capital expenditures, and resource allocation for all of ITG and all hospitals within the Southeast region; prepared an annual budget, annual budget forecast, and monthly budget reports for nine corporate departments, including three multi-million-dollar departments; analyzed variances and initiated corrective actions; and managed a team of four staff members comprised of administrative assistants and mail delivery specialists.