CANAN AL-MAWAZ RDMS, RDCS, MS
Fairport,NY
Summary
I am a Clinical Coordinator with over four years of healthcare management experience overseeing the operations of two outpatient clinics. I have a proven track record of driving productivity and growth as well as patient and employee satisfaction. My strong communication, organizational and problem-solving skills have enabled me to drive a positive change within my organization. I am highly motivated with the ability to lead and work well with other team members in a high pace and diversified setting. My career goal is simple: to attain a leadership position in the administrative side of a healthcare system where I can utilize my experience and educational background to make a significant contribution to the health of people through efficient management, clinical operations, and delivery of care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
OBGYN Ultrasound Clinical Coordinator
Thompson Healthcare
02.2019 - Current
- Spearheaded the opening of two OB/GYN Ultrasound sites to grow existing market share and increase patient satisfaction by delivering the highest standard of care. Third site to open August 2023.
- Startup responsibilities included: Provider schedule template build on EMR EPIC, equipment setup, inventory management and recruiting/training of Sonographers.
- Introduction of added services such as targeted anatomic, first trimester screening and fetal echo grew the organizations service line therefore improving overall patient care and satisfaction as well as increasing overall revenue for both clinical sites.
- Consistently surpasses productivity goals: +48% in 2019, +24% in 2020, +17% in 2021, +5% increase in 2022 and +9% increase to date in 2023.
- Actively participates in yearly budgeting process.
- Consistently below budget for expenses.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care through effective communication.
- Partnered with CMG OB/GYN to create policies and procedures related to miscarriage management.
- Implemented processes for standing orders to optimize post patient visits rescheduling.
- Provided an ICD code template to OB providers to optimize workflow when the change in EMR system took place from Medent to EPIC resulting in a decrease in insurance kickbacks.
- Optimized staff workflow and documentation standards through coaching and training for over 12 employees resulting in increased efficiency and accuracy in ultrasound imaging and reporting.
- Therefore, actively supporting the mission, goals, and objectives of the health system by exemplifying a high standard of medical ethics.
- Provides monthly Q&A on sonographer exams to help support education through effective and timely feedback to enhance performance and consistently achieve superior care standards.
- Lead the AIUM Accreditation processes by collecting images for case submission, preparing all necessary documentation in accordance with guidelines. Pending acceptance.
- Generates and reviews incident reports, including employee write-ups, actualizing corrective action plans to mitigate ongoing and potential situations keeping complaints to minimum even through the challenges that the pandemic has created.
- Executes proper medical waste disposal and high-level disinfection and sterilization techniques to JACHO standards passing inspections at both clinical Ultrasound sites in 2023 Inspection
- A consistent recipient of the patient review Star Catcher program as well as the employee driven Cheers for Peers.
- Recruites, hires and trains all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Diagnostic Medical Sonographer
University of Rochester Medical Center, Strong Memorial Hospital
05.2014 - 02.2019
- Worked hands on with Perinatologists, Genetic Counselors, and other healthcare professional to serve a diverse high risk OB community in both the outpatient and inpatient setting demonstrating effective communication as well as multitasking skills
- Strived to continuously grow skill set obtaining the following certifications: Nuchal Translucency, Cervical Length Education and Review (CLEAR) and Fetal Echo
- Technical proficiency in GE Voluson E10 2D, 3D/4D imaging and Doppler acquisition kept to date by attending all educational opportunities
- Daily practices included ultrasound guidance for sonohysterogram, amniocentisis, CVS and OR surgical procedures with utilization of sterile techniques where necessary
- Assisted in the clinical education for Fellows, Residents, Medical and Sonography Interns
- Actively engaged in ultrasound education of fellow sonographers by delivering multiple presentations post ultrasound conferences
- Aided In recruitment and imaging of patients for URMC led research programs
- Proficient in EMR EPIC and in ASOB reporting system
- Executed proper medical waste disposal and high-level disinfection and sterilization techniques
- Responsible for the weekly ordering and maintenance of linens for two outpatient clinics
- Consistent recipient of the Strong Star Recognition
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Conducted obstetric scans on patients across stages of pregnancy.
- Upheld legal standards, HIPAA requirements and facility guidelines by obtaining written consent and securing patient information.
- Took patient medical history and answered preliminary questions regarding procedure.
Diagnostic Medical Sonographer
Thompson Healthcare
09.2013 - 06.2014
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Processed, labeled, and organized diagnostic images to match with patient records.
Education
Masters - Medical Management
University of Rochester/ Simon School of Business
Certification: Diagnostic Medical Sonography - undefined
Rochester Institute of Technology
Bachelor of Arts - Biology, Chemistry
St. John Fisher College
Skills
- Developing Training Programs
- Clinical Inventory Control
- Compliance with Regulatory Guidelines
- Capital Budgeting
- Facility Oversight
- Customer Experience Improvement
- Accreditation Coordination
- Education Initiatives
- Critical Thinking
- Corrective Action Plans
- Leadership Development
- Performance Improvement
Certification
Registered Fetal Echocardiography with RDCS
Registered OB/GYN
Registered Abdomen and Small Parts
Certifications: Nuchal Translucency and Nasal Bone Certified through NTQR
CLEAR (Cervical Length Education and Review) Certified
Timeline
OBGYN Ultrasound Clinical Coordinator
Thompson Healthcare
02.2019 - Current
Diagnostic Medical Sonographer
University of Rochester Medical Center, Strong Memorial Hospital
05.2014 - 02.2019
Diagnostic Medical Sonographer
Thompson Healthcare
09.2013 - 06.2014
Masters - Medical Management
University of Rochester/ Simon School of Business
Certification: Diagnostic Medical Sonography - undefined
Rochester Institute of Technology
Bachelor of Arts - Biology, Chemistry
St. John Fisher College
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