CANDACE ALLEN
Marietta,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in Remote environment. Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager/Delivery Driver
Domino's
Conyers, GA
07.2020 - Current
- Initiated inventory control measures day and night to manage and replenish stock, maintain cost levels and meet customer demand
- Assisted in evaluating employee performance and cultivating improvement initiatives
- Trained team to deliver outstanding customer service, boosting customer satisfaction ratings
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Verified inventory counts (ingredients, packaging, etc.) remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Monitored security and handled incidents calmly.
- Reduced financial discrepancies by monitoring closing credit card sales and deposits.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Managed over 50 customer calls per day.' or, "Increased sales by 10%".
Leasing Consultant/Assistant
Stonemark Property Management
Decatur, GA
04.2021 - 08.2021
- Kept detailed notes of all correspondence with clients and updated details in company's computer system.
- Served as point of contact for clients regarding follow-up, meeting scheduling and responses to questions.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Provided excellent service to clients by promoting outgoing demeanor and issue resolution abilities.
- Updated stakeholders on key milestones for projects.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Created detailed road maps of action items and project goals and generated reports to inform budgeting and planning.
- Saved considerable costs by renegotiating outsourcing contracts.
- Took detailed notes and kept records of program and performance progress, education initiatives and leadership.
- Managed over 100 customer calls per day.' or, "Increased sales by 10%".
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates
- Verified tenant incomes and other information before accepting lease applications
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Greeted clients, showed apartments, and prepared leases
- Collected rent and tracked resident payments and information in computer system
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Collected monthly rent payments and other fees, always properly recording and processing money
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations
- Held high approval rating and maintained customer loyalty with top-notch service
- Maintained long-term relationships with property owners and other professionals to deliver best-in-class leasing consultation
Patient Transporter
Grady Health System
Atlanta, GA
11.2018 - 05.2020
- Provided patient transport using various equipment, and adhered to safety protocols
- Moved patients in and out of vehicles and lifted on and off beds
- Picked up requested orders to move equipment and supplies to assigned treatment areas
- Fostered independence in disabled individuals, while closely monitoring safety at all times
- Maintained all schedules by delivering patients safely, and on time to procedure rooms
- Checked wheelchair, and stretcher functionality prior to patient pick up
- Supported and coached new employees on policies and safety measures, offering assistance with tasks as needed
- Cleaned, disinfected, and prepared rooms for incoming patients
- Administered personal nursing assistance in pre- and post-operative situations
- Prioritized and organized tasks to efficiently accomplish service goals.
- Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
- Comforted patients and families by offering support and encouragement.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Identified malfunctioning ambulatory equipment to report to appropriate department for repair or replacement.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Provided physical support to patients through diverse types of mobility assistance.
- Warmly greeted patients and visitors and made each feel welcome.
- Analyzed patients' medical conditions to identify proper mode of transport.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Collected laboratory specimens, dropped off at laboratories and picked up test results.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Provided transportation services for all different types of patients in hospital environment using appropriate equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Cleaned, sanitized and moved hospital equipment.
- Helped patients complete activities of daily living.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Responded to emergency situations to help with lifting and transporting patients.
- Managed over 20 patient dispatch calls per day.' or, "Increased sales by 10%".
Desk Assistant
Mary Allen Realty Co
Conyers, GA
10.2016 - 03.2018
- Contacted building maintenance with facility-related requests
- Received payments, posting to accounts quickly and accurately
- Answered phone calls and emails, responding quickly to questions and inquiries
- Tracked office inventory, placing orders to restock supplies
- Opened, sorted and distributed incoming mail to employees
- Greeted guests warmly, providing positive first impression of company
- Kept reception area, break area and conference room clean and orderly
- Answered, screened and forwarded calls with efficiency and accuracy
- Placed calls for service and maintenance on office equipment.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated Microsoft Office, Excel..etc. spreadsheets detailing data to enhance operational decision-making with real-time information.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Worked closely with coworkers to strategically plan for company growth.
- Enhanced efficiency of work by organizing resources, records and personnel to accomplish demanding targets.
- Attended to office operations and required paperwork.
- Managed inventory, placed orders and handled payment for office supplies.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Assisted in marketing efforts by identifying prospects and cold calling to induce sales.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
- Keyed all data into Microsoft Office, Excel..etc.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Cold called potential customers per day to help with marketing efforts and increase sales.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Managed and completed paperwork and overall office administration operations.
- Drafted agendas, recorded minutes and created documents for meetings.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Greeted guests in with friendliness and professionalism.
- Participated in strategic planning for company growth.
- Authored clear and professional business documents.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Fielded phone calls from clients when Supervisor was unavailable and provided informative answers to questions.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Provided accurate and effective product solutions to customers and promoted sales.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created polished and error-free correspondence to meet organizational needs and enhance communication between stakeholders.
- Managed over 150 customer calls per day.' or, "Increased sales by 10%".
- Cold called over 25 potential customers per day to help with marketing efforts and increase sales
Education
Red Cross CPR Certification -
Grady Memorial Hospital
11.2019
High School Diploma - undefined
Heritage High School
05.2015
Skills
- Employee performance evaluations
- Staff Supervision
- Employee scheduling
- Licensed driver in georgia
Certification
- CM - Certified Manager Certification
- Delivery Driver License - 2015
- First Aid/CPR Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Leasing Consultant/Assistant
Stonemark Property Management
04.2021 - 08.2021
Assistant Manager/Delivery Driver
Domino's
07.2020 - Current
Patient Transporter
Grady Health System
11.2018 - 05.2020
Desk Assistant
Mary Allen Realty Co
10.2016 - 03.2018
Red Cross CPR Certification -
Grady Memorial Hospital
High School Diploma - undefined
Heritage High School