Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Candace Allen

Versailles,IN

Summary

Highly trained professional talented in service and home care . Analytical problem-solver seeking a serving position to apply expertise and enhance care. Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized server with experience in multiple different restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

6
6
years of professional experience

Work History

Home Health Care Provider

Village Caregiving
09.2021 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Server

LaRosa's Pizzeria
03.2019 - 07.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Supervised restocking of salad bar and buffet for lunch and dinner service
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
  • Increased sales significantly by upselling higher-end products to customers
  • Noted special patron requests and followed up with kitchen to confirm delivery
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Checked identification for minimum age for sale of alcoholic beverages
  • Bussed and reset tables to keep dining room and work areas clean
  • Cultivated warm relationships with regular customers
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Processed orders and sent to kitchen employees for preparation
  • Checked IDs to verify ages and uphold state liquor laws
  • Answered customers' questions, recommended items and recorded order information
  • Checked guests' identification before serving alcoholic beverages
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurants while maintaining calm, professional demeanor
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
  • Served different types of beverages and offered refills
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
  • Inspected dishes and utensils for cleanliness
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Collected orders and relayed them to bartenders quickly and accurately
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
  • Asked customers for feedback, solved problems and filled drinks throughout meal
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers

Server

Red Lobster
01.2018 - 03.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Server

Fridays Bar And Grill
06.2016 - 12.2017
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Education

GED -

Milan High School
Milan, IN
03.2005

Skills

  • Vitals Monitoring and Documentation
  • Logging Information
  • Patient Health Assessments
  • Patient Progress Documentation
  • Healthcare Education
  • Activities of Daily Living (ADLs)
  • Meal Planning and Preparation
  • Dietary Needs
  • Vital Sign Monitoring
  • Service Quality
  • Order Accuracy and Delivery
  • Age Verification
  • Able to Lift 30 Pounds
  • High-Volume Dining
  • Specials Promotion and Upselling
  • Warm and Friendly
  • Team Player
  • Food and Beverage Service
  • Training Junior Team Members
  • Customer Service and Rapport
  • System Performance
  • Covid Symptom Screening
  • Continuous Improvement
  • Special Requests and Substitutions
  • Transactions and Cash Handling
  • Dining Room Cleaning and Upkeep
  • Conflict and Complaint Resolution
  • Problem Analysis
  • Menu Memorization and Presentation
  • Cool Under Pressure
  • Waiting Tables
  • Stocking and Replenishing
  • Table Bussing
  • Beverage Preparation
  • Special Dietary Requirements
  • Hospitality Service Expertise
  • Patron Experiences

Timeline

Home Health Care Provider

Village Caregiving
09.2021 - Current

Server

LaRosa's Pizzeria
03.2019 - 07.2021

Server

Red Lobster
01.2018 - 03.2019

Server

Fridays Bar And Grill
06.2016 - 12.2017

GED -

Milan High School

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Candace Allen