Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace Armijo

Carlsbad,NM

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience

Work History

Office Manager

Hamilton Roofing Co.
01.2024 - Current
  • Streamlined office operations by implementing efficient scheduling tools and processes.
  • Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
  • Coordinated inter-departmental communication, facilitating project collaboration and information sharing.
  • Evaluated administrative workflows, identifying areas for enhancement to drive overall office efficiency.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Manager

All American Cleaners
07.2021 - 12.2023
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Assistant Store Manager

Rue 21
01.2021 - 07.2021
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

Assistant Store Manager

Hibbetts Sports
11.2015 - 01.2021
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Education

No Degree - Phlebotomy

NMSU
Carlsbad, NM

High School Diploma -

Sand Creek High School
Colorado Springs, CO
05.2005

Skills

  • Committee Organization
  • Utilization Management
  • Sales Statistics Analysis
  • Customer Complaint Resolution
  • Employee Counseling
  • Customer Service Process Improvement
  • Positive Reinforcement Strategies
  • Corrective Actions

Timeline

Office Manager

Hamilton Roofing Co.
01.2024 - Current

Manager

All American Cleaners
07.2021 - 12.2023

Assistant Store Manager

Rue 21
01.2021 - 07.2021

Assistant Store Manager

Hibbetts Sports
11.2015 - 01.2021

No Degree - Phlebotomy

NMSU

High School Diploma -

Sand Creek High School

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