CANDACE ATWOOD
Houston,Texas
Summary
Detail-oriented professional with experience in office operations, administrative support, and customer service. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
8
8
years of professional experience
Work History
DATA ENTRY CLERK
The Reserves Network
07.2020 - Current
- Properly identified license plate numbers, vehicle types, and state codes for all toll road vehicles while processing 600 images per hour while maintaining established standards
- Maintained data entry requirements by following data program techniques and procedures
- Adhered to company policies and procedures when entering or modifying data in the system
- Checked source documents against entered data to ensure accuracy of inputted information.
HEALTH
Randstad, CONCIERGE
08.2020 - 01.2021
- Answered questions and resolved issues as a single-point- of-contact based via phone calls, internet, and web-chat
- Educated and assisted employees on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company
- When confronted with a problem or made aware of a situation took immediate action to correct it
- Effective organizational skills and ability to manage
- Committed to delivering excellent customer service while working in a fast-paced environment.
LEAD WARRANTY ADMINISTRATOR
Netsync Network Solutions
11.2015 - 09.2018
- Managed Help Desk ticket queue, adjudicated and maintained all ADP excuses and device
- Communicated and coordinated with team to ensure cohesive production resolutions
- Trained and assisted administrators on warranty Participated in ongoing training to enhance own
Education
Criminal Justice
Texas Southern University
Houston, TXVocational-Technical Education
Houston Community College
Houston, TX03.1998
Skills
- MS Office, Outlook, SAP, SalesForce
- SharePoint
- Business Administration
- Client Correspondence Customer Relationship Management
- Claims Appeal Procedures Order Processing
- Strong Interpersonal Skills Data Processing
- Office Administration
- Data Accuracy
- Word Processing
- Document Preparation
- Document Processing
- Administrative Support
- Customer Service-Oriented
- Order Processing
- Multi-Line Phone Proficiency
- Data Entry
- Strong Problem Solver
- Independent Worker
- Customer Relationship Management
- Meticulous Attention to Detail
Timeline
HEALTH
Randstad, CONCIERGE
08.2020 - 01.2021
DATA ENTRY CLERK
The Reserves Network
07.2020 - Current
LEAD WARRANTY ADMINISTRATOR
Netsync Network Solutions
11.2015 - 09.2018
Criminal Justice
Texas Southern University
Vocational-Technical Education
Houston Community College
Similar Profiles
Sunny SGSunny SG
Data Entry Review Clerk at The Reserves NetworkData Entry Review Clerk at The Reserves Network
Rebecca GoodmanRebecca Goodman
Human Resources Manager at The Reserves NetworkHuman Resources Manager at The Reserves Network
Elise Spaulding PavelkoElise Spaulding Pavelko
Vice President of Operational Excellence at The Reserves NetworkVice President of Operational Excellence at The Reserves Network
Kai SanfilippoKai Sanfilippo
Container Unloader at The Reserves NetworkContainer Unloader at The Reserves Network
Aathika TamheenAathika Tamheen
Digital Communications Analyst at NRG EnergyDigital Communications Analyst at NRG Energy