Candace Baez
Summary
Experienced professional with diverse background in sales, service, and management roles. Demonstrated expertise in retail sales and veterinary customer representation. Known for creative and artistic approach, as well as open-mindedness.
Overview
22
22
years of professional experience
Work History
Boutique Sales Associate
Rcubed Lifestyle
02.2024 - 12.2024
- Greeted customers entering store and offered assistance with requirements.
- Completed daily tasks accurately and on-time to support shop needs.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
Restaurant Manager
Fins Restaurant and Grill
01.2013 - 08.2022
- Prepare the dining room and update staff
- Oversee the establishment and patrons while adhering to sanitation, safety, and alcohol beverage control policies
- Support servers, back of house, and Chef
- Training staff on procedures including POS systems
- Balance daily accounts and make bank deposits
Receptionist/Administrative Assistant
VCA Sacramento Veterinary Referral Center
01.2006 - 01.2010
- Handling multiple phone lines and scheduling appointments for surgeries, oncology, orthopedics, internal medicine, dermatology, and cardiology.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted coworkers and staff members with special tasks.
- Processing financing for surgeries, filling pharmacy prescriptions
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Assistant Manager
Dress Barn Inc.
01.2003 - 01.2007
- Exhibited excellent people skills during interaction with employees and customers.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
Education
Fashion design - textiles, and displays
Diablo Valley College
Pleasant Hill, CASkills
- Schedule Coordination
- Customer Engagement
- Supervisory Skills
- Complaint Resolution
- Point of Sale (POS) System Operation
- Adaptable
Timeline
Boutique Sales Associate
Rcubed Lifestyle
02.2024 - 12.2024
Restaurant Manager
Fins Restaurant and Grill
01.2013 - 08.2022
Receptionist/Administrative Assistant
VCA Sacramento Veterinary Referral Center
01.2006 - 01.2010
Assistant Manager
Dress Barn Inc.
01.2003 - 01.2007
Fashion design - textiles, and displays
Diablo Valley College
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