Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Candace Bailey

Brooklyn,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Insightful Psychotherapy with employment in counseling settings and prior history in Mental Health. Proficient applying cognitive behavioral therapy to promote client growth and change. Adept facilitating individual and couples therapy with focus on meeting client goals.

Empathetic mental health aide with 5-year history working within mental health field. Proven to build client rapport and facilitate growth. Experienced facilitating individual and family therapy.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

13
years of professional experience

Work History

Bronx Psychiatric Center
The Bronx, NY

Behavioral Health Aide
02.2021 - Current

Job overview

  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Conducted therapeutic individual and family therapy sessions.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Created client treatment plans based on assessments and goals.
  • Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Conferred with clients to discuss treatment options and therapy goals.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Assessed patient needs and recommended appropriate courses of treatment.
  • Emotionally supported patients, monitoring changes in behavior for potentially dangerous changes.
  • Supervised and secured patients restricted to assigned areas.

Michelle Goldstein
Long Island , NY

Mental Health Therapy Aide
03.2019 - 08.2020

Job overview

  • Guided clients in developing skills or strategies for dealing with problems.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.

Regus Management Group
New York, NY

Community Associate
08.2017 - 08.2018

Job overview

  • Protected confidential information of residents with careful documentation.
  • Coordinated activities set up, and clean up for residents.
  • Communicated with vendors regarding orders, deliveries and invoices.
  • Worked with environmental services employees to complete cleaning, laundry and housekeeping duties.
  • Maintained accurate records and documented client data in company databases.
  • Developed and implemented fundraising approaches to raise money for cause.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.
  • Developed appropriate treatment plans focusing on each individual's needs.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
  • Administered operating budgets, enforcing internal expense-monitoring controls.

Starbucks
New York, NY

Supervisor
11.2015 - 07.2017

Job overview

  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Reviewed completed work to verify consistency, quality and conformance.

Partners HealthCare
New York, NY

Home Health Care Provider
06.2012 - 03.2015

Job overview

  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Debra Freilich
Brooklyn , NY

Home Health Care Provider
09.2010 - 02.2013

Job overview

  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Planned optimal meals based on established nutritional plans.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Prepared meals and snacks to meet individual nutritional requirements.
  • Assisted patients with personal care to alleviate burden on family members.
  • Transported clients to doctor's appointments and errands.

Education

Kingsborough Community College of The City University of New York
Brooklyn, NY

Some College (No Degree) from Clinical Psychology

University Overview

Applicants will be required to provide proof of diploma and/or degrees claimed, High School Equivalency Program Issued by: Number: Vocational or Technical Schools Colleges or Universities Other Training or Military Schools, NYS Employment Application: Part, #S1000 3 April 2021

Brooklyn Adult Learning Center
Brooklyn, NY

GED

University Overview

Skills

  • Patient evaluation
  • Developing relationships
  • Safety and risk assessments
  • Clinical Documentation
  • Psychiatric population familiarity
  • Clinical Quality Improvements
  • Psychiatric and Mental Health Care
  • Suicide Precautions Expertise
  • Client Goal Planning
  • Planning & Organizing
  • Monitored and aided patients with ADLs
  • Charted and recorded information in client files
  • Tracked client movement on and off the unit by documenting times and destinations of clients
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose
  • Efficiently gathered information from families and social services agencies to inform development of treatment plans
  • Documented all patient information including service plans, treatment reports and progress notes
  • Training Skills
  • Program Support
  • Schedule Management
  • Relationship Building
  • Reliable & Trustworthy
  • Training & Development
  • Customer Service
  • Team Management
  • Microsoft Office
  • Team Building

Accomplishments

Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the month for outstanding performance and team contributions.

Timeline

Behavioral Health Aide
Bronx Psychiatric Center
02.2021 - Current
Mental Health Therapy Aide
Michelle Goldstein
03.2019 - 08.2020
Community Associate
Regus Management Group
08.2017 - 08.2018
Supervisor
Starbucks
11.2015 - 07.2017
Home Health Care Provider
Partners HealthCare
06.2012 - 03.2015
Home Health Care Provider
Debra Freilich
09.2010 - 02.2013
Kingsborough Community College of The City University of New York
Some College (No Degree) from Clinical Psychology
Brooklyn Adult Learning Center
GED
Candace Bailey