Candace Barker
Aberdeen,MS
Summary
Compassionate and reliable professional with experience working with youth, ensuring safety and security for both children and adults. Skilled in crisis intervention, conflict resolution, and creating a supportive environment for personal growth. Committed to providing care, guidance, and protection while fostering trust and confidence in those served. Strong ability to assess situations, de-escalate conflicts, and maintain a safe, nurturing space for individuals in need.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer-Federal
Swanson
Fort Worth , Texas
04.2023 - 10.2024
- Supervised inmates work while they were in hospital care
- Contacted prison to notify custody of the inmate inside of the hospital
- Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
- Maintained high levels of alertness throughout shifts.
- Documented information regarding the care of the inmate while in the hospital
Juvenile Supervision Officer
Lynn W. Ross Detention Center
Fort Worth, TX
07.2019 - 10.2024
- Worked with therapeutic teams to facilitate counseling and group discussions for juveniles.
- Intervenes in aggressive situations with counseling, crisis intervention, physical and mechanical restraint
- Organized and facilitated group activities designed to help juveniles develop positive social skills.
- Observed and recorded progress of each resident.
- Maintain secure custody of detained residents, preventing escapes, assaults and misconduct by residents
- Maintain the safety, health and well-being of residents and staff
- Escorts residents safely inside and outside of the facility to multiple locations upon request; escorts all hostile and violent visitors from the Detention Center
- Conducts and documents initial health screening, program orientation and property inventory of new referrals prior to conduction dress in procedures
- Determines, implements and documents the need prescribed disciplinary measures
- Documents incidents and restraints; exchanges information with probation officer; testify in court if needed
- Perform facility wide and personal searches for contraband
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Notified medical staff of residents requiring medical attention and submitted proper incident reports.
- Settled disputes between residents.
Loss Prevention Customer Service Associate
HomeGoods Loss Prevention
Southlake, TX
03.2019 - 12.2019
- Consulted with store managers on bases to perform loss investigations.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Provided meaningful solutions by garnering teams of risk management specialists to meet client needs.
- Complete audits of safety, operational and inventory control relevant procedures
- Investigate known or suspected internal theft, external theft, or vendor fraud
- Increased store sales by 10%, managed over 30 customer calls daily
Leads Sales Associate
Dollar General
Aberdeen, MS
08.2018 - 03.2019
- Maintained organized, presentable merchandise to drive continuous sales.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Managed over 30 customers a day
Carhop
Sonic DriveIn
Amory, MS
05.2015 - 08.2018
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Double-checked order accuracy and food quality consistently.
- Maintained professionalism while dealing with high order volumes and quality assurance.
- Answered guest questions and promoted special products.
Internship Student
Dismas Charities
Tupelo, MS
12.2017 - 05.2018
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Sorted and organized files, spreadsheets and reports.
- Answered incoming telephone calls, took down messages and provided information.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
- Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
Education
Bachelor of Science - Criminal Justice
The University of Mississippi
Oxford, MS05.2018
Associate of Arts - Criminal Justice
East Mississippi Community College
Scooba, MS05.2016
High School Diploma -
Aberdeen High School
Aberdeen, MS05.2013
Skills
- Critical thinking
- Analytical skills
- Detail-oriented
- Interpersonal Communication
- Self-motivated professional
- Planning and Coordination
- Leadership
- Verbal and written communication
- First Aid/CPR
- Computer skills
- Responsible
- Teamwork
- Visitor tracking
- Conflict de-escalation
Certification
Timeline
Security Officer-Federal
Swanson
04.2023 - 10.2024
Juvenile Supervision Officer
Lynn W. Ross Detention Center
07.2019 - 10.2024
Loss Prevention Customer Service Associate
HomeGoods Loss Prevention
03.2019 - 12.2019
Leads Sales Associate
Dollar General
08.2018 - 03.2019
Internship Student
Dismas Charities
12.2017 - 05.2018
Carhop
Sonic DriveIn
05.2015 - 08.2018
Bachelor of Science - Criminal Justice
The University of Mississippi
Associate of Arts - Criminal Justice
East Mississippi Community College
High School Diploma -
Aberdeen High School