Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Candace Batty

2840 Heatherton Drive Florissant,MO

Summary

Dynamic and reliable professional with extensive experience in high-volume dining environments, including Hooters STL. Proven track record in exceptional customer service and efficient multitasking, enhancing guest satisfaction and loyalty. Skilled in cash handling and complaint resolution, consistently delivering personalized experiences that foster repeat clientele.

Knowledgeable [Desired Position] with proven track record in delivering exceptional customer service and creating memorable guest experiences. Skilled in managing high-volume environments and ensuring patron satisfaction. Demonstrated ability to work effectively under pressure while maintaining positive and engaging attitude.

Experienced with providing attentive and personalized service to guests in fast-paced environment. Utilizes strong multitasking skills to manage orders and maintain high level of service. Track record of building rapport with patrons, ensuring repeat visits, and contributing to positive team dynamic.

Hospitality professional prepared for this role with history of enhancing guest experiences and boosting repeat patronage. Known for seamless collaboration with team members and adapting to dynamic service needs. Excellent communication skills and friendly demeanor always ensure guest satisfaction and welcoming atmosphere.

Friendly [Job Title] with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive, and supportive supervision.

Amicable [Job Title] adept in assisting guests in wine and spirit selections and communicating the complexity of diverse cocktails. Strong knowledge of craft cocktail offerings with an aptitude for offering creative suggestions for menu adaptations.

Cordial Cocktail Waitress with outstanding knowledge of bar services, bartending and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction.

Hardworking Cocktail Server with strong aptitude for memorization and accurate order fulfillment with personable attitude. Applies knowledge of [Area of expertise] and skill for beverage recommendations to create exceptional customer experiences.

Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

21
21
years of professional experience

Work History

Cocktail Server/Waitress/Barback

Hootere STL (Recently Shut Down On June 3rd, 2025)
02.2022 - 06.2024
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Communicated with guests to record orders and assess needs.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Maintained a clean and organized bar area for optimal efficiency during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Anticipated guest needs and provided proactive service.
  • Elevated customer satisfaction by promptly addressing any concerns or special requests.
  • Maintained clean and organized bar area.
  • Prevented loss by monitoring guest alcohol consumption, following responsible service guidelines.
  • Resolved customer complaints with empathy and professionalism, turning potential negative experiences into positive ones.
  • Monitored bar cleanliness and organization, adhering to strict aesthetic standards for inviting atmosphere.
  • Maintained accurate financial transactions and tip distribution, ensuring transparency and fairness among staff.
  • Ensured compliance with health and safety regulations, maintaining clean and safe environment for both patrons and coworkers.
  • Time management.
  • Implemented feedback collection from customers to identify areas for improvement, leading to enhanced service quality.
  • Streamlined order-taking process, reducing wait times and improving overall customer satisfaction.
  • Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.

Server

Bar Louie
01.2021 - 02.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Time management.

Housekeeper/Front Desk/Training For Management

Red Roof Inn St. Charles (Recently Shut Down In Spring 2023)
02.2018 - 07.2019
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.

Secretary

Michael J. Roofing, LLC (Family Business)
01.2003 - 01.2009
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Improved document management with introduction of new digital archiving system.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Waitress/Server/Coat Room Check Attendant

Tornatore's Ristorante
04.2004 - 04.2007
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed locker room inventory and supplies, replenishing as needed.
  • Recorded and managed locker assignments and keys.
  • Processed payments from guests for coatroom services.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Collaborated with management team, promoting efficient and effective coatroom operation.
  • Offered assistance to customers by rehanging unwanted clothing and finding requested sizes.
  • Collected payments and issued locker room passes.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Dog Grooming Certification - Dog Grooming

Animal Behavior College
Valencia, CA
06-2022

Skills

  • Cash handling
  • Customer service
  • Handling large groups
  • Alcohol awareness
  • High volume dining
  • Speed and efficiency
  • Exceptional customer service
  • Efficient multitasking
  • Reliability and punctuality
  • Payment processing
  • Safe food handling
  • Tableside service
  • Bill computation
  • Quality control
  • Cash handling proficiency
  • POS system expertise
  • Garnishing drinks
  • Complaint resolution
  • Time management

Accomplishments

I will be starting Night School (around work schedule) @ any Phlebotomy School during the current 2025-2026 school year. It is a short-term program, but it won't interrupt my job/work.

Additional Information

References:

Erik N. Ross

Associate Steward-Unidine@Bethesda Barclay House Independent Living

11993 El Camara Drive

Florissant, Missouri 63033-7921

(314) 703-3789 (Cell Phone Number)

E-Mail: rosse8469@gmail.com

Jim M. Longenecker

Yoga Instructor/Certified Personal Fitness & Union Craftsman-Club Fitness & Luna Builds STL

2840 Heatherton Drive

Florissant, Missouri 63033-1219

(314) 560-1036 (Cell Phone Number)

E-Mail: yoga4_us@yahoo.com

Timeline

Cocktail Server/Waitress/Barback

Hootere STL (Recently Shut Down On June 3rd, 2025)
02.2022 - 06.2024

Server

Bar Louie
01.2021 - 02.2022

Housekeeper/Front Desk/Training For Management

Red Roof Inn St. Charles (Recently Shut Down In Spring 2023)
02.2018 - 07.2019

Waitress/Server/Coat Room Check Attendant

Tornatore's Ristorante
04.2004 - 04.2007

Secretary

Michael J. Roofing, LLC (Family Business)
01.2003 - 01.2009

Dog Grooming Certification - Dog Grooming

Animal Behavior College
Candace Batty