Experienced and dedicated professional with a background in housekeeping, retail, and customer service, seeking a position that utilizes my strong organizational and customer service skills. Eager to contribute to a dynamic team and help maintain high standards of cleanliness and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Environmental Services Technician (EVS Tech)
PAM Rehabilitation Hospital
Tulsa, OK
05.2021 - 12.2024
Performed daily cleaning and maintenance tasks to ensure a safe and sanitary environment for patients and staff
Utilized proper cleaning techniques and chemicals to disinfect patient rooms, common areas, and medical equipment
Collaborated with healthcare staff to address and prioritize urgent cleaning needs
Maintained inventory of cleaning supplies and reported any shortages or needs for reordering
Adhered to hospital policies and procedures, contributing to a high standard of patient care and safety
Housekeeping Supervisor
Holiday Inn and Suites
Tulsa, OK
12.2016 - 12.2019
Supervised a team of housekeeping staff to ensure high standards of cleanliness and guest satisfaction
Conducted regular inspections of guest rooms and public areas to maintain quality control
Trained new employees on proper cleaning techniques, safety protocols, and customer service standards
Managed scheduling and daily assignments for housekeeping staff to optimize efficiency
Addressed guest complaints and requests promptly, ensuring a positive experience for all guests
Housekeeper
Alavern Janitorial
Tulsa, OK
03.2014 - 03.2016
Performed routine cleaning tasks in various commercial and residential settings
Ensured all areas were cleaned to high standards, including dusting, vacuuming, mopping, and sanitizing surfaces
Managed cleaning supplies and equipment, ensuring they were properly maintained and stored
Responded to client requests and feedback to improve service quality and client satisfaction
Overnight Stocker
Walmart
Tulsa, OK
07.2008 - 10.2013
Restocked shelves and organized merchandise during overnight shifts to ensure store readiness for the next business day
Unloaded trucks and managed inventory in the stockroom, maintaining accurate records
Ensured aisles were clean, organized, and free of obstructions to enhance customer safety and shopping experience
Collaborated with team members to efficiently complete tasks and meet nightly stocking goals