Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candace Bell

Woodstock,GA

Overview

19
19
years of professional experience
1
1
Certification

Work History

Insurance Specialist

Ribley Family Chiropractic
Woodstock, GA
01.2024 - Current
  • Verified patient insurance coverage and benefits before treatment appointments.
  • Communicated with insurance companies to resolve claim disputes and inquiries.
  • Maintained organized records of patient files and insurance documentation.
  • Collaborated with carriers to resolve discrepancies in insurance payments.

Personal Injury Case Manager

Ribley Family Chiropractic
Woodstock , GA
08.2022 - 01.2024
  • Manage all personal injury clientele by assisting with the coordination of care and serving as a direct contact for all personal injury patients. Work with doctors and staff to create an overall efficient and seamless experience for patients.
  • Negotiate settlements with legal counsel or insurance companies to ensure adequate and fair compensation for doctors.
  • Organize and maintain accurate client files in accordance with company protocol.
  • Perform senior administrative duties such as filing court documents with county clerks office. Maintain patient's electronic patient charts to ensure the accuracy of doctor's notes and ICD-9 codes.

Account Executive/Regional Director of Sales and Operations

Southern Protective Group
Woodstock, GA
03.2012 - 09.2018
  • Review and evaluate commercial lines accounts for completeness and eligibility
  • Provide exceptional service by addressing the needs of clients efficiently, effectively and compassionately
  • Work closely with assigned agents to maintain and develop a profitable book of business within assigned territory to achieve business unit and company objectives
  • Generate new commercial lines opportunities within a given territory or profit margin
  • Develop and implement agency action plans to meet financial and strategic goals
  • Responsible for marketing and communicating company products and services
  • Responsible for product development of specific lines of business to assure growth and profitability
  • Effectively manage account management team and act as the liaison between employees and CEO

Account Manager/Large & Middle Market Accounts

Insurance Office of America
Atlanta, GA
02.2007 - 03.2012
  • Provide exceptional service in a high-volume account management position with accountability for the day-to-day servicing of large commercial accounts
  • Strengthen client relationships by providing key decision makers with effective professional correspondence demonstrating knowledge of the product
  • Evaluate risk analysis of client business to determine coverage applicable
  • Handle calls from clients, insurance carriers and staff regarding administrative requests and coverage questions
  • Key-user of various internal systems which include the responsibility of performing one-on-one training with peers
  • Review client policies and programs for errors and gaps in coverage
  • Prepares and presents accurate quotes, proposals, and recommends coverage based on the client’s needs
  • Balance Account Receivable and Accounts Payable report

Education

Some College (No Degree) - Business Administration And Management

University of North Texas
Denton, TX

Skills

  • Customer Service
  • Policy Administration
  • Business Development
  • Teamwork and Collaboration
  • Managing Operations and Efficiency
  • Problem Resolution

Certification

  • Georgia Property & Casualty and Life & Health License

Timeline

Insurance Specialist

Ribley Family Chiropractic
01.2024 - Current

Personal Injury Case Manager

Ribley Family Chiropractic
08.2022 - 01.2024

Account Executive/Regional Director of Sales and Operations

Southern Protective Group
03.2012 - 09.2018

Account Manager/Large & Middle Market Accounts

Insurance Office of America
02.2007 - 03.2012

Some College (No Degree) - Business Administration And Management

University of North Texas

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Candace Bell