Proficient Activity Supervisor with expertise in planning and executing recreational activities. Led teams to enhance participant engagement and satisfaction through effective event scheduling and safety protocol implementation. Demonstrated ability to foster positive experiences in diverse recreational settings.
Overview
19
19
years of professional experience
Work History
Activity Supervisor
Gull Lake Schools
Kalamazoo, Michigan
09.2023 - Current
Monitored student behavior and enforced safety protocols during school activities.
Trained new staff on activity protocols and effective supervision techniques.
Resolved conflicts between participants using effective problem solving techniques.
Managed inventory of supplies and equipment for activities, ensuring timely availability and proper condition of all materials.
Assigned tasks to team members and evaluated performance to maintain compliance with activity standards.
Identified and implemented strategies to enhance communication and strengthen team relationships.
Led team activities to ensure smooth execution of tasks. to help tasks run in an orderly way.
Bank Teller
Kellogg Community Credit Union
Kalamazoo, Michigan
07.2007 - 10.2015
Processed customer transactions efficiently and accurately.
Facilitated account openings, check orders, and online banking setups to enhance customer experience.
Provided exceptional service to customers in person and via phone, fostering customer loyalty.
Resolved customer complaints and provided effective solutions promptly.
Managed cash drawers, ensuring proper balancing at shift end.
Trained new staff on policies, procedures, and customer service standards.
Cultivated strong relationships with members through tailored service and attentive support.