Candace Brown
Dallas,TX
Summary
Team-oriented self-starter bringing 15 years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills.
Overview
15
15
years of professional experience
Work History
Training and Development Manager
The Mexican
01.2023 - Current
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Managed new employee orientation training process for more than 10 employees each year.
General Manager
Vandelay Hospitality Group
01.2022 - 01.2023
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
General Manager
Fox Restaurant Concept
03.2018 - 06.2021
- Managed budget implementations, employee evaluations, and contract details.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant General Manager
Snooze AM Eatery
06.2016 - 03.2018
- Resolved problems promptly to elevate customer approval.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Service Manager
Fox Restaurant Concepts
10.2015 - 06.2016
- Created employee work schedules to keep shifts properly staffed.
- Reviewed inventory levels and ordered supplies to keep products in stock.
Shift Leader
Fox Restaurant Concepts
03.2010 - 10.2015
- Supervised serving staff to drive high level of hospitality and food excellence.
- Trained and acclimated new servers to restaurant's culture and operations.
- Managed tables throughout dining room to execute service at highest level.
Education
A.S - Respiratory Therapy
Gateway Community College
Phoenix, AZ05.2015
Skills
- Financial Administration
- Team Building Leadership
- Financial Document Control
- Conflict Resolution
- Budgeting and Cost Strategies
- Relationship Management
- Vendor Management
- Local Networking
- Technical Training
- Staff Development Plans
- New Hire On-Boarding
- Training Delivery
Accomplishments
- Successfully restructured and implemented in-house and external signature training series.
- Supervised team of over 100 staff members.
Timeline
Training and Development Manager
The Mexican
01.2023 - Current
General Manager
Vandelay Hospitality Group
01.2022 - 01.2023
General Manager
Fox Restaurant Concept
03.2018 - 06.2021
Assistant General Manager
Snooze AM Eatery
06.2016 - 03.2018
Service Manager
Fox Restaurant Concepts
10.2015 - 06.2016
Shift Leader
Fox Restaurant Concepts
03.2010 - 10.2015
A.S - Respiratory Therapy
Gateway Community College
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