Summary
Overview
Work History
Education
Timeline
Generic

Candace Carlisle

Berkeley,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Library Assistant

Contra Costa County Library
Martinez
10.2023 - Current
  • Maintained accurate records of circulation activities including check-ins and outs and overdue items.
  • Processed payments from patrons for fines or fees associated with their accounts.
  • Assisted patrons in locating and checking out library materials.
  • Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
  • Troubleshot technical issues with computers or other equipment used by patrons.
  • Answered phones to respond to patron inquiries or direct calls appropriately.
  • Developed programs to promote literacy and community involvement with the library.
  • Researched information related to patron inquiries using print resources or online databases.
  • Managed social media accounts for the library to engage with users online.
  • Collaborated with staff members from other departments within the organization on projects related to increasing patron engagement.
  • Processed interlibrary loan requests for patrons.
  • Provided reference and reader's advisory services to library patrons.
  • Organized shelves, book displays, and other library areas according to established guidelines.
  • Returned books to circulation by placing on proper shelves.
  • Developed strong understanding of cataloging books and other materials through various methods.
  • Enforced current library policies fairly with patrons.
  • Answered patrons' questions and assisted in finding materials requested.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.
  • Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
  • Coordinated and implemented children's and adult library programs and events.

Library Assistant

Contra Costa County Library
El Cerrito, CA
09.2008 - 04.2023
  • Returned books to circulation by placing on proper shelves.
  • Answered patrons' questions and assisted in finding materials requested.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
  • Operated networked and standalone PCs, photocopier, fax machine and scanner.
  • Verified and documented inter-library loans in computer system.
  • Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
  • Evaluated returned items for damage, noted problems and collected for repairs.
  • Assisted patrons with locating books and other resources, fostering positive experience.
  • Utilized software program to scan books in and out and run overdue reports.
  • Answered questions from patrons in person and via telephone regarding library policies, practices and procedures.
  • Fielded questions about details such as operations hours, special gatherings and late fees.
  • Located and pulled materials for forwarding to other branches and inter-library loans.
  • Delivered materials to patrons unable to come to library.
  • Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
  • Prepared and maintained displays and displayed cases.
  • Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
  • Fulfilled requests by collecting and organizing internal and loaned materials.
  • Collaborated with library staff to work on special projects and community events.
  • Read stories to preschool children to help increase key language, literacy and social skills.
  • Developed skills in Microsoft Office and other current computer technologies.

Library Aide

Contra Costa County Library
Antioch, CA
11.2008 - 09.2017
  • Returned books to circulation by placing them on the proper shelves.
  • Handled daily tasks, facility maintenance and security to support staff members.
  • Maintained accurate library records for the inventory of periodicals and books.
  • Verified and documented interlibrary loans in the computer system.
  • Entered and updated patrons' records on computers.
  • Answered routine inquiries and referred patrons to librarians.
  • Oversaw the check-in and check-out process of library books and materials at the circulation desk.
  • Sorted books, publications and other items according to established procedures.
  • Lent, reserved, and collected books at circulation desks, and processed for inter-library loans.

Education

Library Technology -

Diablo Valley College
Pleasant Hill, CA
05.2012

Timeline

Library Assistant

Contra Costa County Library
10.2023 - Current

Library Aide

Contra Costa County Library
11.2008 - 09.2017

Library Assistant

Contra Costa County Library
09.2008 - 04.2023

Library Technology -

Diablo Valley College

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Candace Carlisle