Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace Carpenter

Middleton ,ID

Summary

Driven Hairstylist with a track record of building a loyal clientele and enhancing customer satisfaction through expert haircuts, styling, and personalized service at Self Employed. Leveraged advanced communication skills and detail orientation to achieve outstanding client retention. Excelled in sales, continually educated on trends, and excelled in chemical safety, showcasing a blend of hard and soft skills.

Overview

7
7
years of professional experience

Work History

Hairstylist

Self Employed
05.2019 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.

Sales Associate Seasonal

Old Navy, Gap
11.2017 - 12.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Cosmetology License -

Oliver Finley
Boise, ID
05.2019

High School Diploma -

Another Choice Charter School
Nampa, ID
05.2017

Skills

  • Detail-orientated
  • Relationship building and management
  • Advanced communication skills
  • Highly motivated self-starter
  • Strong leader
  • Sales expertise
  • Outstanding client retention
  • Continuing education
  • Chemical safety
  • Endurance
  • Networking expertise
  • Outstanding customer service

Timeline

Hairstylist

Self Employed
05.2019 - Current

Sales Associate Seasonal

Old Navy, Gap
11.2017 - 12.2017

Cosmetology License -

Oliver Finley

High School Diploma -

Another Choice Charter School

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Candace Carpenter