Candace carter
Cresthill,ILLINOIS
Summary
Dynamic Distribution Center Lead at Mattressfirm Warehouse with a proven track record in enhancing efficiency through innovative inventory management and streamlined operations. Recognized for exceptional teamwork and problem-solving skills, I consistently foster collaboration and improve stock control, ensuring optimal performance and customer satisfaction.
Experienced with leading distribution center operations and managing efficient workflows. Utilizes strong logistical planning and team leadership to drive operational success. Knowledge of inventory management and quality control procedures.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
11
11
years of professional experience
Work History
Distribution Center Lead
Mattressfirm Warehouse
03.2020 - Current
- Streamlined communication between various departments within the organization, fostering a collaborative work environment to meet common goals.
- Implemented new inventory tracking system, increasing accuracy in stock levels and reducing instances of overstocking or shortages.
- Maintained workflow at consistent pace balancing acceptable levels of movement safety and performance.
- Enhanced distribution efficiency by streamlining warehouse processes and implementing innovative inventory management techniques.
- Assisted upper management with strategic planning for future growth, including potential expansions or acquisitions.
- Conducted regular audits of warehouse procedures to ensure compliance with industry standards and regulations.
- Oversaw picking, stocking and receiving procedures.
- Developed strong relationships with vendors, improving communication and ensuring timely delivery of products.
- Picked and packed order items.
Airline Passenger Assistant
Prospect Airport Services
02.2018 - 03.2020
- Demonstrated cultural sensitivity when interacting with international passengers, contributing to a more enjoyable flying experience for all customers.
- Enhanced passenger experience by providing exceptional customer service and addressing individual needs.
- Exceeded customer expectations with prompt and accurate responses to inquiries regarding flight details, gate locations, and other travel-related information.
- Assisted elderly or disabled passengers in overcoming travel challenges, ensuring a comfortable journey from check-in to arrival at the destination.
Cashier
McDonalds
04.2014 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Westinghouse Career Academy
4120 W Franklin06-2006
Skills
- Shipping and receiving
- Warehouse operations
- Order fulfillment
- Lean principles
- Stock control
- Teamwork
- Teamwork and collaboration
- Quick learner
- Customer service
- Problem-solving
- Time management
- Dependable and reliable
- Attention to detail
Languages
English
Full Professional
Timeline
Distribution Center Lead
Mattressfirm Warehouse
03.2020 - Current
Airline Passenger Assistant
Prospect Airport Services
02.2018 - 03.2020
Cashier
McDonalds
04.2014 - 01.2018
High School Diploma -
Westinghouse Career Academy
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