Summary
Overview
Work History
Education
Skills
Timeline
Candace Cheek

Candace Cheek

Byron,GA

Summary

Dynamic Leasing Assistant with a proven track record at Turton Investments, excelling in client relationship building and lease administration. Recognized for enhancing tenant satisfaction through exceptional customer service and effective conflict resolution. Skilled in property inspections and maintaining accurate records, ensuring streamlined operations and a positive living experience for residents.

Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Warner Robins rental market for Rental properties and impressive financial management skills. Expert user of Appfolio.

Overview

5
5
years of professional experience

Work History

Leasing Agent

Turton Investments
01.2023 - Current
  • Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
  • Collaborated with cross-functional teams to coordinate resident events that promoted community engagement and strengthened relationships among neighbors.
  • Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
  • Maintained open communication channels between property management, maintenance staff, and tenants to ensure a streamlined living experience for all residents.
  • Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
  • Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
  • Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
  • Resolved conflicts between tenants diplomatically while maintaining professionalism and upholding company policies.
  • Collected rent and tracked resident payments and information in computer system.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.
  • Greeted clients, showed apartments, and prepared leases.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.

Receptionist

Ldi Landscape
12.2020 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Collected check and credit card payments, processed transactions and updated relevant records.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

Clayton County School System, Jonesboro, GA

GED

Skills

  • Property inspections
  • Client relationship building
  • Follow-up coordination
  • Property management
  • Document preparation
  • Lease administration
  • Customer service
  • Clear communication
  • Lease renewals
  • Telephone and email etiquette
  • Creative problem solving
  • Unit inspection
  • Property tours and inspections
  • Property maintenance
  • Record keeping
  • Property tours
  • Maintenance requests
  • Problem-solving
  • Attention to detail

Timeline

Leasing Agent - Turton Investments
01.2023 - Current
Receptionist - Ldi Landscape
12.2020 - 09.2022
Clayton County School System - ,

Similar Profiles

CREATE PROFILE