Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Candace Chiacchia

Lynn,MA

Summary

Dynamic professional with extensive experience at Eliot Community Human Services, excelling in case management and crisis intervention. Proven ability to empower clients and enhance community engagement while maintaining meticulous documentation. Skilled in team collaboration and staff training, consistently fostering a supportive environment that prioritizes client advocacy and safety.

Overview

39
39
years of professional experience

Work History

Medical Leave of Abscence

N/A
Lynn, Massachusetts
11.2019 - 01.2025

Intensive Case Manager

Eliot Community Human Services
Lynn, Massachusetts
08.2018 - 11.2019

Ensured individuals received respectful and dignified treatment.

Assisted individuals in maintaining appearance, honoring cultural and religious preferences.

Empowered individuals to control daily routines, treatment, and leisure activities.

Facilitated community integration by supporting use of resources and encouraging membership.

Established and maintained professional boundaries in therapeutic relationships.

Monitored individuals for signs of neglect or abuse, reporting concerns promptly.

Participated actively in supervision, staff meetings, and required training sessions.

Recovery Specialist

Danvers Detox
Danvers, Massachusetts
10.2017 - 06.2018

Ensured secure environment within drug and alcohol detox facility through stringent security measures.

Monitored facility operations, ensuring timely completion of documentation and incident reports.

Responded swiftly to crises, prioritizing patient safety during emergency situations.

Utilized conflict resolution skills to defuse potential issues in high-stress environments.

Coordinated patient activities, group seminars, and transportation logistics efficiently.

Implemented proactive strategies to enhance facility security and improve patient care.

Maintained comprehensive documentation of incidents to support accurate operational records.

Social Work Internship

Independent Living Center of the North Shore/Cape
Salem, Massachusetts
09.2013 - 05.2014

Assessed information and provided resources for referrals to enhance support services.

Observed field supervision meetings to identify community needs and improve assistance strategies.

Participated in Community Access Advocacy Group, promoting inclusivity and accessibility initiatives.

Supported daily operations of Independent Living Center, optimizing service delivery processes.

Represented Over the Rainbow Supper Club for Elder LGBT and Friends, fostering community engagement.

Social Work Internship

North Shore Community Development Coalition-Salem,
Salem, MA
09.2012 - 05.2013

Developed extensive knowledge of Earned Income Tax Credit procedures.

Enhanced Resource Guide to optimize accessibility for agency staff.

Conducted research to deliver valuable resources for elderly individuals.

Engaged in supervision and training activities to advance professional skills.

Resteraunt Manager

Papa Gino's
Revere, Massachusetts
01.2005 - 11.2006
  • Supervised daily restaurant operations to maintain efficient service and guest satisfaction.
  • Implemented training programs that improved team performance and operational efficiency.
  • Managed inventory to ensure adequate supply levels while minimizing waste.
  • Coordinated staff schedules to optimize coverage during peak hours and events.
  • Resolved customer complaints swiftly to guarantee positive dining experiences.
  • Conducted regular inspections to verify cleanliness and compliance with health regulations.
  • Trained staff in food safety, sanitation, and customer service techniques.
  • Collaborated with kitchen staff for timely and accurate order fulfillment.

Assistant Residential Program Manager

Greater Lynn Mental Health-Lynn, MA
Lynn, Massachusetts
09.2003 - 09.2006

Directed second shift operations, ensuring efficient service and client satisfaction.

Oversaw staff and client care, addressing all activities of daily living.

Implemented treatment plans and behavioral strategies for diverse client needs.

Tracked and reported incident reports to maintain a safe environment.

Maintained daily personal reports for clients, ensuring accurate documentation.

Provided transportation for client appointments and commitments as needed.

Contributed to collaborative team meetings, enhancing communication and teamwork.

Processed concerns and incidents professionally, fostering a supportive atmosphere.

Generator Equipment Repairer

United Staes Army (52Delta, Army Corps of Engineer
N/A, N/A
03.1986 - 12 0
  • Executed repairs on various military equipment and vehicles, ensuring operational readiness.
  • Diagnosed issues in mechanical systems using specialized testing equipment.
  • Utilized hand tools and power equipment to conduct efficient repairs.
  • Maintained comprehensive records of repair processes and parts utilized.
  • Collaborated with team members to enhance repair workflows and reduce downtime.
  • Adhered to safety protocols while performing tasks in diverse environments.
  • Trained new team members on established repair procedures for consistency.
  • Managed inventory of tools and replacement parts to support operations.

Veteran with an honorable discharge

Education

Bachelor of Science - Social Work

Salem State University
Salem, MA
05-2014

Skills

  • Case management and crisis intervention
  • Documentation accuracy
  • Community engagement
  • Team collaboration and client advocacy
  • Staff training and development
  • Customer service excellence
  • Maintenance and repair skills
  • Written communication proficiency
  • Multitasking and organization
  • Attention to detail
  • Problem-solving abilities

Accomplishments

  • Army Achievement Award and Medal
  • Tau Phi National Honor Society in Social Work

Timeline

Medical Leave of Abscence

N/A
11.2019 - 01.2025

Intensive Case Manager

Eliot Community Human Services
08.2018 - 11.2019

Recovery Specialist

Danvers Detox
10.2017 - 06.2018

Social Work Internship

Independent Living Center of the North Shore/Cape
09.2013 - 05.2014

Social Work Internship

North Shore Community Development Coalition-Salem,
09.2012 - 05.2013

Resteraunt Manager

Papa Gino's
01.2005 - 11.2006

Assistant Residential Program Manager

Greater Lynn Mental Health-Lynn, MA
09.2003 - 09.2006

Generator Equipment Repairer

United Staes Army (52Delta, Army Corps of Engineer
03.1986 - 12 0

Bachelor of Science - Social Work

Salem State University